Product Manager, Gift Cart

Overview

Fundraise Up is a leading global fundraising platform designed to make donating to nonprofits quick, seamless, and accessible worldwide. Our technology supports tens of millions of dollars in donations monthly, focusing on innovations like fast load times, high conversion rates, global payment support, and accessibility-centered design. Trusted by prominent nonprofits such as UNICEF and the Alzheimer’s Association, our product boasts a 4.9/5 rating across major review platforms.

We serve enterprise-level nonprofit organizations across North America, the UK, Australia, and Europe with a sophisticated product ecosystem that includes modern checkout experiences, customizable widgets, donor and partner portals, admin tools, and internal applications.

Our distributed team of 160+ product professionals is spread mainly across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. We foster a collaborative culture emphasizing quality, mentorship, and respect.

Role Summary

The Gift Cart is one of our fastest-growing donation interfaces, enabling donors to support multiple causes in a single checkout to deepen donor engagement beyond a traditional donation form. It is live and expanding across diverse organizations ranging from humanitarian aid to symbolic animal adoptions.

As Product Manager responsible for the Gift Cart, you will oversee the product lifecycle end-to-end—from strategy formulation and discovery to delivery. Your responsibilities will include shaping the roadmap, promoting adoption, enhancing key metrics like average order value and multi-designation rate, and ensuring payment accuracy, risk management, and operational reliability.

Key Duties

• Develop and own the Gift Cart product strategy and roadmap, articulating clear priorities and rationale for decision-making.
• Engage regularly with customers and customer success managers (CSMs), collaborate with analytics to identify growth opportunities and inform decisions.
• Create detailed technical specifications with comprehensive requirements and edge cases for engineering teams.
• Manage the product development process from ideation through launch alongside design and engineering teams.
• Monitor product performance metrics such as conversion rates, average gift size, and error rates, understanding underlying causes.
• Prepare sales and customer success teams for upcoming launches to ensure readiness and alignment.
• Maintain stakeholder alignment concerning priorities, timelines, and planned changes.

Qualifications

• Prior experience taking ownership of a product area end-to-end, with responsibility for outcomes beyond task completion.
• Expertise in building and clearly communicating a 12- to 24-month product strategy and roadmap.
• Strong data-driven mindset, capable of analyzing funnel metrics and identifying growth avenues.
• Ability to write clear, thorough specifications for engineers covering all edge cases with no ambiguity.
• Systematic thinker who comprehends the entire product ecosystem, dependencies, and potential effects of decisions.
• Solid UX sensibility and advocacy for excellent user experiences.
• Collaborative ability to work effectively with design, engineering, analytics, and business stakeholders.

Preferred Experience

• Background in e-commerce or multi-step checkout product environments.
• Experience with nonprofits, donors, or fundraising sectors.
• Familiarity with payment workflows or financial products.

Work Environment

• High level of ownership and collaboration with dedicated engineering tech leads, engineers, designers, analysts, customer success managers, and sales staff.
• Use of AI tools to expedite analysis, specification writing, and communication, with a focus on validation and assumptions.

Company Culture

• Strong, cohesive product team with full ownership over deliverables.
• Clear product vision backed by authentic customer feedback from leading nonprofit clients worldwide.
• Flat organizational structure without politics, promoting excellence in work and collegial relationships.
• Transparency in company growth metrics, revenue sources, and future direction.
• Long-term perspective with equity participation and encouragement of meaningful contributions.

Compensation and Benefits

• Salary range: 12650 to 13500 GEL gross monthly, dependent on experience, skills, and location.
• Private health insurance coverage extended to employee and their family.
• 24 paid vacation days and 18 public holidays annually.
• English language courses and professional development opportunities.
• Gym or swimming pool access.
• Financial assistance for home office furniture and equipment including chairs, desks, and monitors.
• Options for coworking spaces and remote working.

Additional Information

• Location: Georgia (remote position aligned with CET hours).
• Team language: Russian-speaking colleagues; English proficiency at C1 level is mandatory.
• Diversity and inclusion commitment: Equal opportunity employer embracing diversity in all forms and forbidding discrimination based on legally protected characteristics.