Product Manager (B2B SaaS)

Compensation & Location

• The salary range for this position is CAD 90,000 to CAD 120,000 annually.
• Eligibility for an annual discretionary bonus is included.
• The role is located in Toronto, Ontario, with a hybrid work model requiring on-site presence two days per week at the downtown Toronto office near Union Station.

About the Company

Statflo is a provider of a sales acceleration platform utilized by retailers across North America. The platform enhances in-store appointments, customer relationships, sales results, and return on investment through conversation workflows.

Role Overview

This position involves collaborating with Engineering, Design, and Product teams to understand user challenges, set objectives, plan roadmaps, and deliver new features. The product’s focus is supporting frontline employees to engage more effectively in personalized customer interactions.

Key Responsibilities

• Collaborate closely with Engineering, Design, and QA teams to define feature scope and ensure delivery quality.
• Drive product discovery by conducting user interviews and researching market needs.
• Maintain ownership of the product roadmap and communicate its strategic reasoning to the team.
• Convert customer challenges into actionable product opportunities.
• Engage with Sales and Customer Success teams to assess feature impact and gather input.
• Leverage data and user feedback to track key performance indicators and prioritize iterative improvements.
• Partner with Product Marketing for go-to-market strategies and promotional materials at launch.

Required Qualifications

• Minimum four years of product management experience within a SaaS environment.
• Strong communication skills, capable of clearly aligning stakeholders including executive leadership.
• A mindset geared toward continuous learning and adaptability in uncertain or changing conditions.
• Analytical proficiency, including experience with FullStory and foundational SQL knowledge.
• Experience participating in Agile or Scrum team settings.

Desirable Qualifications

• Industry experience in telecommunications, retail, or financial services.
• Previous leadership involvement in reporting and AI feature development.
• Background in startup environments or an entrepreneurial approach is advantageous.

Benefits and Work Environment

• Healthcare Spending Account alongside comprehensive medical and dental plans.
• Access to a proprietary sales acceleration platform and potential ownership opportunities.
• A collaborative team culture with flexible work arrangements supporting hybrid schedules.