Product Designer

About the Role and Company

We envision a future where financial interactions are significantly enhanced, and we're at the forefront of this revolution by developing innovative tools and experiences for developers worldwide. Our company powers millions of users who rely on healthier financial management through integrations with numerous high-profile companies and major banks across the US, Canada, UK, and Europe. Established in 2013, our headquarters are in San Francisco with additional offices in New York, Washington D.C., London, and Amsterdam.

Our design team consists of product designers, researchers, and content strategists collaborating closely with cross-functional partners to deliver premium product experiences. Our Consumer team is entrusted with creating and maintaining key consumer interfaces, including Plaid Link and upcoming direct-to-consumer solutions. Plaid Link is a secure embedded experience heavily trusted by users for sharing their financial data.

Key Responsibilities

• Take full ownership of the consumer experience design, managing the process from identifying problems to implementing pixel-perfect final details.
• Establish and maintain top-tier visual and interactive standards for our consumer-facing products.
• Collaborate directly with product management and engineers throughout planning and execution phases, influencing the features developed.
• Develop functional prototypes, including those incorporating AI agents, to validate concepts before full engineering investment.
• Create comprehensive deliverables ranging from wireframes and user flows to polished prototypes with engaging interactions.
• Serve as an advocate for end users and uphold user-centered methodologies across the team.
• Contribute actively to design culture by engaging in collaboration, presenting your work, and offering constructive feedback.

Qualifications & Experience

• Minimum of four years designing and shipping high-quality digital consumer products on both mobile and web platforms.
• Outstanding ability in visual and interaction design, capable of independently crafting complex designs with meticulous attention to detail.
• Practical experience integrating AI agents within design and build processes, with insights into their impact.
• Strong verbal and visual communication skills, capable of presenting ideas clearly and advocating for design decisions effectively.
• Proven history of influencing project directions and aligning design efforts closely with business objectives and metrics.
• Bonus: Experience in writing code or working as a design engineer is advantageous.

Diversity and Inclusion

Our mission is to unlock financial freedom for all individuals. We cherish diversity and encourage applications from anyone who can contribute uniquely to our goals, regardless of background or prior experiences. We provide equal opportunities and are committed to accommodating candidates with disabilities throughout our hiring process.

Compensation & Benefits

Additional compensation may include equity and/or commission depending on the role. We offer a comprehensive benefits package covering medical, dental, vision, and retirement plans. Salary is determined based on position responsibilities, experience, skills, and location. Compensation and benefits may be updated as applicable.