Platform Manager - AI Domain

About the Company

At Bank of New Zealand (BNZ), we strive beyond traditional banking by fostering an agile, innovative workplace focused on creating solutions that envision a better future. We support employee wellbeing, offer flexible working arrangements, and provide generous leave benefits. Career growth and continuous learning are encouraged, making each day unique.

Role Overview

We seek a strategic and people-centric Platform Manager to join our AI team, responsible for leading platforms that enhance automation and modernise BNZ's operations. This leadership role involves heading a team of seasoned technology professionals to drive platform strategy, engineering excellence, operational efficiency, and forward-looking capability development. The ideal candidate brings platform or product leadership experience, robust software delivery expertise, and a user-focused perspective on leveraging automation, workflows, and AI to create substantial enterprise value.

Key Responsibilities

• Develop and clearly communicate a platform strategy that aligns with BNZ's objectives and stakeholder needs, guiding the technical teams towards purposeful excellence.
• Lead Platform Owners, Engineering Leads, and Delivery Managers across all employment stages—recruitment, onboarding, development, retention, and offboarding—cultivating a trustful, collaborative, and accountable team environment.
• Create and manage a comprehensive platform roadmap prioritizing features and improvements to fulfill defined business goals for users and colleagues.
• Collaborate closely with technical teams, architects, vendors, and enterprise stakeholders to architect, build, and sustain integrated platforms, making informed decisions based on solid understanding of software engineering principles, APIs, cloud, CI/CD, and both low-code and high-code environments.
• Champion the integration of AI and automation capabilities within platforms ensuring they are purposefully designed, safely implemented, and seamlessly embedded in everyday workflows.
• Utilize data analytics to inform decisions, enhance platform performance, and support teams in making data-driven improvements.

Candidate Profile and Skills

• Experience in Product Management or as a Platform Owner, preferably with exposure to engineering, workflow, integration, or automation platforms.
• Proven leadership capabilities in guiding cross-functional teams and influencing stakeholders in an agile, fast-paced setting.
• Strategic mindset capable of aligning platform visions with overarching business objectives.
• Strong technical foundation in software engineering, SDLC processes, APIs, cloud technology, CI/CD pipelines, and production deployments, including knowledge of low-code and automation platform interactions.
• Familiarity with contemporary AI concepts and their practical application to workflow and automation solutions.
• Hands-on leadership approach working directly with engineers, business analysts, and subject matter experts.
• Skilled in managing expectations of senior enterprise leaders and fostering productive collaboration across business units.

Success Indicators

The successful candidate will ensure platform teams achieve operational excellence, maintain platforms that are stable, secure, compliant, and current, and translate roadmaps into tangible outcomes. They will also foster a culture of trust and accountability while driving measurable improvements through AI and automation that enhance user workflows.

Additional Information

Applications close on 10 September 2026. This is a compelling opportunity for bold thinkers who aspire to contribute to a visionary company culture committed to helping New Zealanders thrive.