Physical Security Enablement IV

About Equinix

Equinix is recognized globally as a digital infrastructure leader, facilitating seamless connectivity to fuel advancements that elevate our professional, personal, and environmental landscapes. The organization champions bold ideas and values human connection, cultivating an environment where employees can influence future innovations and deliver impactful customer value through collaboration.

Role Overview

The Physical Security Enablement IV position is responsible for the upkeep, operation, and enhancement of physical security systems in mission-critical data center settings. The role demands strong technical expertise paired with sound judgment to support security infrastructure, respond to incidents, comply with audits, and execute operational projects.

Key Responsibilities

• Facilitate security hardware installations, removals, and client-specific security setups.
• Handle unique client security demands, coordinating with internal teams and external vendors.
• Monitor customer security service tickets and aid in reporting and audit processes.
• Support senior colleagues in crafting and distributing Requests for Proposals concerning security infrastructure initiatives.
• Manage auxiliary security hardware and troubleshooting to reduce operational interruptions.
• Engage in maintenance and problem-solving for security-related equipment as needed.
• Respond promptly to security incidents such as system failures or access control challenges, participating in investigations and root cause analyses.
• Assist with incident declarations in collaboration with the Operations Center and contribute to incident reporting documentation.
• Implement corrective measures based on incident reviews to enhance operational processes.
• Oversee physical security system functionality, including Access Control and Video Management Systems, performing fault investigations and repairs per site standards.
• Support routine maintenance programs, system updates, and lifecycle management activities.
• Participate in customer engagement activities including security audits and cage build processes.
• Maintain security asset inventories and manage network addressing for security devices.
• Collaborate with vendors to ensure compliance with site operational and safety standards during deployment and maintenance activities.
• Assist in internal and external audit processes by coordinating with site management and auditors.
• Keep detailed documentation, drawings, and records current for all security systems and vendor operations.
• Contribute to operational excellence by identifying areas for procedural and infrastructure improvement.
• Work alongside operational teams and stakeholders to support infrastructure projects and security upgrades, ensuring minimal impact on facility operations and customers.

Qualifications

• Minimum education includes a high school diploma, technical certification, or equivalent hands-on experience in relevant fields.
• Candidate should have between 2 to 4 years of experience related to physical security, data center operations, critical infrastructure, or similar technical environments.

Additional Information

Equinix emphasizes inclusivity and equal employment opportunities, ensuring fair consideration regardless of personal or demographic factors. The hiring process incorporates artificial intelligence technologies to promote efficient and unbiased recruitment. This vacancy is a backfill, intended to fill an existing position within the organization.