Puffy

Personal Assistant

Puffy

Remote · Full Time

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Experience
2–3 yrs
Salary
USD 72,600 / year
Openings
1
Posted
1 day ago
Work mode
Work from home
Resume
Required to apply

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Job description

About the Role

Join Puffy, a leading $1 billion+ revenue direct-to-consumer mattress brand and Top 5 US mattress company, as a Personal Assistant managing the CEO's personal operations globally from a remote setting. This unique position grants ownership over end-to-end personal operations including experience curation, expert research and sourcing, building a trusted provider network, proactive calendar and task management, all directly reporting to the CEO.

Key Responsibilities

  • Establish and maintain an elite network of service providers across lifestyle, wellness, automotive, and home sectors to ensure immediate access to high-quality options.
  • Develop rigorous research and shortlisting methodologies to present only top-tier choices to the CEO, acting as the final decision gate without prior review.
  • Anticipate the CEO's needs proactively, surfacing opportunities and organizing exclusive events and reservations without waiting for requests.
  • Manage the CEO's personal calendar strategically, overseeing every task from initiation to completion and resolving any obstacles autonomously.
  • Contribute to shaping the executive operations model within a pioneering AI-first workplace environment.

Professional Growth

Proudly accelerate your career path: from Personal Assistant to Senior Personal Assistant and further specialization. Achieve in 1-2 years what typically takes 4-5 years elsewhere.

Qualifications & Skills

  • 2-3 years in concierge, lifestyle management, hospitality, or personal/executive assistant roles focused on high-standard execution.
  • Exceptional research aptitude for quickly vetting premium providers and solutions.
  • Strong problem-solving skills with a determined, solution-oriented mindset.
  • Excellent communication abilities to represent the CEO confidently in premium service interactions.
  • Impeccable attention to detail with zero tolerance for errors or missed follow-ups.
  • Experience building and maintaining relationships in luxury and high-end service environments.
  • Proficiency with G-Suite and fast adaptability to new technologies and systems.
  • Flexibility to coordinate occasional evening and weekend engagements.

Preferred Attributes

  • Fluency in Russian or Armenian alongside English for seamless coordination.
  • An established network of trusted premium service providers.
  • Familiarity with project management tools such as Asana.
  • Background in luxury hospitality, lifestyle management, or family office settings.

Company Culture and Values

  • Ownership mentality with full accountability for results rather than just tasks.
  • Urgency in execution under high-pressure situations with decisive decision-making.
  • Commitment to excellence and pushing boundaries to solve complex challenges.
  • AI-first mindset embracing advanced AI tools and interactions daily.
  • Team unity and dedication to mission success.

Compensation & Benefits

  • Annual package up to USD 72,600 including base salary and a monthly performance bonus up to 10%.
  • Annual salary reviews every January.
  • Comprehensive medical, dental, and vision insurance coverage.
  • Generous paid time off plus public holidays.
  • Remote-first work environment with AI-native tool access and international team collaboration across 18+ nationalities.
  • Learning and development opportunities.
  • Eligibility for Leaders Club, offering premium wellness memberships, networking with senior executives, and leadership retreats.
  • Monthly recognition program with gift vouchers for outstanding contributions.

Tools & software

Project management software required

How they work

Teamwork & Collaboration Problem Solving Attention to Detail Adaptability Relationship Building Accountability

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