Partner Programs Manager

Role Overview

The Partner Programs Manager at HP plays a crucial advisory role to country sales and channel leadership teams by analyzing the partner ecosystem, including capabilities, coverage, and readiness. This role translates strategic priorities into actionable steps related to partner profiling, specialization, certification, and quota allocation.

Key Responsibilities

• Provide counsel to sales and channel leaders regarding partner landscape, translating business goals into partner profiling and quota actions.
• Govern the partner lifecycle encompassing onboarding, membership management, data accuracy, mappings, mergers, hierarchy changes, and exception handling.
• Oversee partner specialization and certification processes, track attainment and renewal, spot gaps, and collaborate with stakeholders to enhance partner qualifications and market readiness.
• Lead quarterly reviews of partner segmentation and hybrid route-to-market alignment to support coverage and growth strategies.
• Deliver timely insights and recommendations to improve channel sales operations, partner engagement, and business execution.
• Develop and communicate frameworks, guidelines, timelines, and tools related to profiling, certification, and quota deployment to ensure consistent implementation.
• Act as the market subject-matter expert for Check Engine, Click & Go, and Chanaplan tools, facilitating effective partner data utilization and promoting process improvements.
• Manage partner quota assignments through ChanaPlan and approved tools, ensuring alignment with partner potential and governance standards.
• Conduct range checks, confirm target readiness with Sales Ops, execute user acceptance testing, and handle system change requests linked to program updates.
• Drive resolution of system, data, and process issues while ensuring compliance with governance protocols and deadlines.

Qualifications and Experience

• Possession of a degree or MBA in Marketing or a related discipline.
• Three to five years of professional experience in channel partner management, channel business operations, sales operations, or a related commercial function.
• Proven ability to leverage partner profiling, specialization, certification, and quota insights to support channel plans and business goals.
• Strong skills in business partnering and stakeholder management with sales, channel teams, sales operations, and cross-functional groups.
• Competency to translate complex data, partner capabilities, and governance requirements into clear, actionable recommendations.
• Excellent written and verbal communication, analytical reasoning, structured problem solving, and ability to influence without formal authority.

Preferred Expertise

• Hands-on knowledge of ChanaPlan, Check Engine, Click & Go, or similar partner-management systems.
• Familiarity with partner certification processes, route-to-market models, hierarchy handling, and channel governance.
• Experience with user acceptance testing and resolution of business or system issues.
• Exposure to managing channels across multiple countries or hybrid markets.

Additional Information

HP is dedicated to sustainability by fostering positive impacts on the environment, society, and communities, aligned with their vision to create technology for improving life globally.

HP commits to human capital development and progressive employment practices in Singapore.

Employment Details:

• Category: Marketing
• Schedule: Full-time
• Shift: No shift premium applicable in Singapore
• Travel Requirement: Approximately 25%
• Relocation: Not provided

Equal Opportunity Employer Statement

HP provides equal employment opportunities regardless of race, color, religion, gender, national origin, sexual orientation, age, disability, veteran status, or any other legally protected characteristic. Disclosure of personal information is voluntary and confidential.