Outlet Manager

Job Overview

We seek a driven, dynamic, and self-motivated professional in Food & Beverage to lead and coordinate a team focused on delivering top-tier food and beverage products with timely, personalized service. This role is stationed at Al Ain Rotana Hotel in Al Ain, Abu Dhabi.

Key Responsibilities

• Develop staff schedules based on forecasts and staffing guidelines to ensure optimal manpower.
• Lead routine training aligned with departmental standard operating procedures (SOPs).
• Assess team members' performance, facilitating internal growth and promotions.
• Oversee prompt preparation of the assigned outlet following meal settings and operational hours.
• Coordinate guest reception and seating alongside the Hostess.
• Foster professional and cordial relationships with patrons.
• Maintain and update the customer database of regular visitors.
• Conduct regular inspections of the outlet and surrounding areas to assure cleanliness and maintenance standards.
• Engage actively in promotional activities to enhance outlet visibility and patronage.

Qualifications & Experience

Candidates must hold a college or university degree and have at least two years of experience in a comparable managerial role. Proficiency in computer applications, excellent verbal and written English communication skills, and strong presentation capabilities are required.

Competencies and Skills

• Solid foundation in food and beverage operations with a commitment to quality and excellence.
• Strong interpersonal skills, outgoing personality with creativity and eagerness to achieve high service standards.
• Understanding of hotel operations and business planning.
• Effective communication and supervision skills with ability to manage diverse teams and operations.
• Adaptability, teamwork orientation, customer focus, and a strong drive to deliver results.