Outbound Sales Advisor – Payment Solutions

About the Role

We are seeking enthusiastic and driven Outbound Sales Advisors to join our Payment Processing team located in Sheffield city centre. In this office-based position, you will proactively reach out to business clients to discuss our modern card payment and merchant services solutions and help close deals. With an attractive pay structure including a base rate and uncapped commission, this role offers significant opportunities for advancement and earning potential.

Key Responsibilities

• Initiate outbound calls to potential business customers to understand their payment processing needs.
• Effectively communicate the features and benefits of card payment and merchant service products.
• Address and overcome customer objections confidently to secure sales over the phone.
• Meet specified daily, weekly, and monthly sales targets.
• Accurately document customer details and sales activities using a CRM system.
• Maintain a professional demeanor and positive attitude during every customer interaction.

Candidate Requirements

• Minimum of six months experience in telesales, outbound sales, call center sales, or face-to-face sales.
• Proven confidence in closing sales and managing customer objections.
• Experience achieving key performance indicators and sales targets.
• Excellent communication skills with the ability to build rapport quickly.
• Self-motivated, resilient, and results-oriented mindset.
• Ability to perform effectively in a fast-paced, target-driven environment.
• Familiarity with CRM software is advantageous but not mandatory.
• Applicants without prior sales experience will not be considered.

Working Hours and Location

• Full-time, permanent role.
• Office-based at Church Street, Sheffield, S1 2GN with no remote working option.
• Monday to Friday, 37.5 to 40 hours per week.
• Shift flexibility required between 8:00am and 8:00pm.
• No weekend work.

Compensation and Benefits

• Base pay of £13.00 per hour.
• Uncapped commission structure.
• Clear pathways for pay progression.
• 20 days’ annual leave plus eight bank holidays, with additional leave increasing based on length of service.
• Regular team-based incentives such as team outings, performance vouchers, free team lunches, and themed incentive events.
• Central location with excellent public transport links.

Additional Information

We foster a supportive and motivated team environment where excellent performance is recognized and rewarded. Incentive programs are tailored with team input to best motivate and reward staff.