Operations Manager

About Ishtar Hospitality

Ishtar Hospitality is a dynamic hospitality management group established in 2021, dedicated to delivering remarkable dining experiences throughout Qatar. It operates a diverse portfolio of unique brands such as Al Kalha, Al Falamanki, Tawlet Yvonne, Mario e Mario, Yee Hwa The Place, and Millennium Place Doha. The group combines genuine culinary traditions with rigorous operational standards and innovative guest services, committed to quality, service excellence, and ongoing growth.

Role Overview

The Operations Manager will be responsible for overseeing the daily operations across multiple restaurant locations, leading the full pre-opening phases for new venues, and ensuring consistent operational excellence throughout all outlets.

Core Responsibilities

• Manage daily operational activities of multiple restaurant outlets.
• Lead and execute pre-opening stages for new restaurant locations, ensuring readiness and stability for successful launches.
• Take full operational responsibility during the pre-opening phase of new locations.
• Support and supervise new restaurants post-launch to ensure smooth operations, robust performance, and strict compliance with company standards.
• Maintain consistent application of operational protocols, service quality, and company policies across all outlets.
• Motivate, lead, and manage restaurant management teams effectively.
• Monitor financial and operational metrics including sales, costs, productivity, and profit and loss statements.
• Develop and implement operational procedures and identify opportunities for continuous improvement.
• Ensure superior guest experiences and uphold high service standards.
• Coordinate with senior management on requirements related to new openings such as staffing, training, and operational setup.
• Prepare detailed operational reports and provide actionable recommendations to senior management.
• Travel between various locations to support new restaurant openings and monitor ongoing outlet performance.

Essential Requirements

• At least 7 years of proven experience as an Operations Manager in the restaurant or hospitality sector.
• Demonstrated expertise managing comprehensive pre-opening procedures for new restaurant establishments.
• Proven track record of successful restaurant launches and operational oversight post-opening.
• Arab nationality is mandatory.
• Immediate availability and residence in Qatar is required.
• Experience managing operations across multiple restaurant outlets.
• Excellent leadership, communication, and problem-solving abilities.
• Strong grasp of restaurant financial management, including P&L, cost controls, staffing, and service excellence.
• Adeptness at working in high-paced, multi-location restaurant environments.
• Willingness to spearhead new location openings, ensuring operational success from start to finish.

Application Instructions

Candidates interested in this position should send their updated CV specifying "Operations Manager" in the subject to the provided contact email.