Operations Coordinator

About Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North is a luxurious getaway located on a vibrant island filled with entertainment and adventure. Spanning five acres, the property features a thrilling waterpark, a private beach, retail shops, a beach club, and multiple dining options ranging from fine dining to casual restaurants, making it an all-encompassing vacation hotspot.

Job Overview

We are looking for a detail-oriented and proactive Operations Coordinator to join our hotel team. This role will focus on providing both administrative and operational assistance to the Food & Beverage department, ensuring seamless daily operations while upholding exceptional service quality and efficiency.

Key Responsibilities

• Manage daily operational tasks across various F&B outlets, including restaurants, bars, and banquet facilities.
• Assist in generating departmental reports, documenting meeting minutes, preparing presentations, and handling operational paperwork.
• Track and follow up on maintenance requests, purchase orders, inventory levels, and other operational necessities.
• Support event planning and coordination, including hotel events, food and beverage promotions, special occasions, and VIP arrangements.
• Keep precise departmental records and documentation, aligned with hotel policies and procedures.
• Organize team meetings, coordinate briefings, and ensure follow-up on assigned tasks.
• Assist in monitoring compliance with hotel standards and safety regulations, including food safety and health protocols.
• Help monitor service quality and guest feedback, ensuring timely communication of operational issues to relevant teams for resolution.
• Coordinate training programs, departmental communications, and various administrative tasks to enhance team performance.
• Carry out additional tasks assigned by the F&B Manager or management to improve operational effectiveness.

Required Qualifications and Skills

• Diploma or bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, or a related discipline.
• 1 to 2 years of relevant experience in hotel operations, Food & Beverage service, or a similar administrative and coordination role within the hospitality sector.
• Solid knowledge of hotel operation workflows, F&B service standards, and interdepartmental collaboration.
• Strong organizational and time management skills with the capability to juggle multiple priorities effectively.
• Excellent communication and interpersonal skills for smooth coordination with different departments.
• Proficient with Microsoft Office suite, especially Excel, Word, and PowerPoint.
• Attention to detail, problem-solving mindset, and a proactive approach to operational challenges.
• Ability to work independently and as part of a team in a dynamic, fast-paced setting.
• Professional demeanor, flexibility, and dedication to ensuring high standards of service and operational excellence.