Operations Coordinator

About Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North is a premium luxury destination offering guests an array of entertainment and leisure options. This expansive island resort spans five acres and features attractions such as a waterpark, private beach, retail spaces, a beach club, and various fine dining and casual restaurants, creating a comprehensive multi-inclusive holiday experience.

Role Overview

We are looking for a well-organized, proactive Operations Coordinator to join the hotel team supporting the Food & Beverage (F&B) department. This position involves providing both administrative and operational assistance, ensuring seamless daily activities across F&B outlets, and upholding excellent service and operational standards.

Key Responsibilities

• Manage coordination of daily operations within F&B outlets, including restaurants, bars, and banquet services.
• Prepare reports, record meeting minutes, develop presentations, and compile operational documents for the department.
• Track and follow-up on maintenance issues, purchase requests, inventory needs, and other operational tasks.
• Assist with planning and organizing hotel events, F&B promotions, special occasions, and VIP arrangements.
• Maintain comprehensive and accurate departmental records and documentation in line with hotel policies.
• Arrange departmental meetings, facilitate team briefings, and monitor completion of action items.
• Help ensure compliance with hotel standards related to food safety, health and safety regulations, and operational procedures.
• Monitor service quality and guest feedback, communicating any issues to relevant teams promptly.
• Support scheduling of training sessions, manage departmental communications, and assist administrative operations to enhance team performance.
• Carry out additional responsibilities as assigned by the F&B Manager and hotel management to promote operational effectiveness.

Candidate Qualifications

• Diploma or bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, or a related area.
• 1 to 2 years of demonstrated experience in hotel operations, Food & Beverage, or a related administrative coordination capacity, preferably in hospitality.
• Solid knowledge of hotel operational procedures and F&B service standards, with experience in cross-department coordination.
• Strong organizational talents, excellent administrative capabilities, and effective time management to juggle multiple priorities.
• Exceptional communication and interpersonal skills to liaise effectively across various departments.
• Proficient user of Microsoft Office, especially Excel, Word, and PowerPoint.
• Meticulous attention to detail combined with problem-solving skills and a forward-thinking attitude toward operational challenges.
• Ability to work independently and collaboratively in a dynamic, fast-paced hotel environment.
• Professional demeanor, flexibility, and a dedication to upholding superior service and operational quality standards.