Operations Assistant

About the Role

Join DSV, a global leader in transport and logistics, as an Operations Assistant based in Naas, County Kildare, Ireland. This full-time onsite position operates on a rotating schedule of 37.5 hours per week spanning Monday to Friday with shifts from 07:00 to 15:30, 08:00 to 16:30, and 10:00 to 18:30. The role focuses on ensuring the safe and efficient transportation of cargo while adhering to company procedures and legal requirements including Health & Safety standards, aiming to meet client satisfaction and company profitability.

Key Responsibilities

• Coordinate and supervise all facets of distribution logistics planning.
• Assist with haulage scheduling across national transportation routes.
• Maintain adherence to company quality standards and achieve key performance indicators (KPIs).
• Handle administrative tasks such as event coordination, invoicing, document filing, and processing queries and claims, ensuring departmental compliance.
• Promptly address general inquiries and escalate issues when required.
• Maintain effective communication with internal teams, customers, drivers, suppliers, and other branches.
• Optimize vehicle fleet usage to maximize efficiency.
• Prepare precise paperwork for warehouse personnel to facilitate timely cargo handling.
• Compile reports and KPIs as requested by management.
• Perform any additional tasks as reasonably assigned by supervisors.

Candidate Profile

• Strong understanding of the logistics and transport industry.
• Customer-centric approach with dedication to excellent service delivery.
• Skilled in computer systems and transport operations software.
• Knowledgeable about drivers’ hours regulations and transport compliance.
• Able to multitask effectively and perform under pressure.
• Good problem-solving capabilities and sound geographic knowledge of Ireland.

Employee Benefits

• Competitive salary package within a thriving global company employing around 160,000 people across 90 countries.
• Enhanced annual leave entitlement from commencement, increasing with service duration.
• Salary Sacrifice Cycle Scheme available.
• Employee counseling services to support physical and mental wellbeing.
• Company pension scheme offering additional life cover and critical illness benefits for members.

Additional Information

All appointed candidates will be subject to right-to-work verification and, depending on the site, may require five years of reference and background checks. Recruitment agencies must be engaged directly by DSV before submitting any CVs for this vacancy.

DSV values inclusivity, cultural diversity, and respect for individual rights. Working at DSV offers a dynamic, performance-driven environment focused on innovation and growth, providing opportunities to shape the future of logistics.