Operation Executive

Job Overview

As an Operation Executive, you will be responsible for managing day-to-day operational and service activities efficiently to support company processes and customer satisfaction.

Key Responsibilities

• Handle daily operational tasks and service activities ensuring accuracy and timeliness.
• Process customer applications and requests with precision within deadlines.
• Verify customer documentation and maintain accurate records.
• Liaise with internal teams to address and resolve customer queries and service issues.
• Conduct follow-ups on pending applications, documents, and cases to ensure completion.
• Update customer and transaction information accurately in the system.
• Ensure all documentation complies with company policies and regulatory requirements.
• Provide customers with prompt and effective assistance regarding service-related inquiries.
• Maintain operational records and daily reporting to monitor process status.
• Collaborate with other departments to facilitate seamless operations.

Additional Information

The role involves meticulous handling of customer service and operations with strong coordination and communication across departments to maintain compliance and support organizational workflows.