Online Assistant

About Woolworths Supermarkets New Zealand

Woolworths Supermarkets New Zealand operates over 185 stores and employs 20,000 team members nationwide. The company is committed to enhancing the everyday lives of New Zealanders, serving three million customers weekly. The workplace culture values friendliness, energy, and collaboration, encouraging innovation and diversity of thought while maintaining mutual respect and curiosity.

Role Overview

The Online Assistant position involves accurately and safely picking and packing orders for online customers. This role requires effective communication with other departments to manage stock shortages, substitutions, and customer inquiries related to online orders. Adherence to health and safety practices is essential.

Candidate Profile

The ideal candidate will be customer service-oriented, capable of making customer-first decisions aligned with company procedures. Good teamwork and communication skills are important, along with the ability to remain on your feet throughout shifts. A friendly demeanor and welcoming attitude are crucial.

Benefits

• Access to the Everyday Rewards team card offering grocery discounts and bonus points, plus reduced delivery fees for online shopping
• Discounts on banking products and various insurance options including health and life insurance
• Opportunities for career growth both locally and internationally within the Woolworths Group

Company Culture and Inclusion

Included within a global group of over 200,000 employees, Woolworths Group fosters a purpose-driven environment emphasizing care, innovation, and flexibility. The company prioritizes diversity, equity, inclusion, and belonging, seeking to cultivate a workplace where all individuals feel valued and empowered to contribute their best. Assistance during the recruitment process is offered upon request.