Office Support Coordinator - Dublin

Role Overview

We are seeking a dynamic Office Support Coordinator to join our Dublin team, working alongside the Workplace Team to enhance employee experiences. This full-time, permanent position offers a salary between 46,000 and 48,000 annually, with working hours of 40 per week, Monday to Friday, scheduled flexibly between 7am and 7pm. The role begins on 28 September 2026.

Key Responsibilities

• Establish and maintain strong connections with customers, acting as a primary contact to respond to feedback and uphold excellent service standards.
• Collaborate with various stakeholders to comprehend needs and meet agreed service benchmarks.
• Assist and manage workplace initiatives within predetermined timelines and financial plans.
• Coordinate service delivery through partnerships with suppliers and contractors in areas like security, catering, cleaning, customer service, and facilities management.
• Conduct regular location assessments to verify compliance with contracts and agreed service levels.
• Liaise with landlords and property management teams to address building-related issues.
• Support financial tasks such as budgeting, monitoring expenses, forecasting, and processing invoices.
• Anticipate evolving business demands and adjust workplace services accordingly.
• Manage customer relationships to ensure satisfaction and engagement.
• Contribute to maintaining a safe and inviting workplace atmosphere.
• Provide additional support for projects and daily operations as needed.

Benefits and Perks

• Access to exclusive high-street discounts and wellness benefits via a dedicated platform.
• Transportation incentives including tax-saver public transport tickets and participation in Bike to Work schemes.
• Participation in a contributory pension scheme to support long-term financial security.
• Wellness offerings including eye exam vouchers for screen-related health needs.
• Opportunities for continuous professional and personal growth through extensive learning resources.
• Recognition programs to celebrate exceptional colleagues' achievements.
• An annual paid volunteer day to support causes important to employees.

Candidate Profile

• Proven experience in customer service and managing relationships with stakeholders, preferably in fast-moving environments.
• Experience working with both internal teams and external vendors.
• Strong awareness of business and commercial factors affecting service delivery.
• Excellent verbal and written communication skills.
• Self-starter able to work autonomously and take initiative.
• Resourceful, innovative, and adaptable mindset.
• Confidence handling high-pressure or challenging situations professionally.
• Meticulous organizational skills and attention to detail.
• A positive, proactive attitude with readiness to engage fully with tasks.

About the Employer

Rapport Guest Services, part of Compass Group UK&I, is an award-winning provider known for top-tier front and back-of-house guest services across the UK, Ireland, and beyond. The company values inclusion, wellbeing, and career development and is recognized as a Disability Confident Employer offering meaningful roles to individuals with diverse needs.

Application process

Applicants will be contacted within 5-7 working days. Given the high volume of applicants, candidates are advised to apply for only one role that closely matches their expertise. Please monitor your email including your spam folder for updates.