Night Porter

About the Role

As a Night Porter at a leading hotel in Dublin, you will play a key role in enhancing guest experiences by providing welcoming and attentive service throughout the night. Your responsibilities will include assisting with luggage transport and storage, escorting guests, and ensuring that all equipment and areas are maintained properly, helping to create a warm and professional atmosphere.

Key Responsibilities

• Greet guests upon arrival and departure, providing assistance with luggage and orienting them to their rooms and hotel amenities.
• Manage guests' luggage carefully by organizing, transporting, and storing it in line with hotel procedures and standards.
• Operate hotel vehicles to facilitate guest transportation to specified locations.
• Maintain cleanliness and functionality of bell carts and workspaces.

Required Attributes and Values

Success in this role involves embodying the hotel's core values: demonstrating genuine hospitality, integrity, leadership, teamwork, ownership, accountability, and urgency in service delivery.

Benefits and Perks

• Attractive hourly wage of 15.15 EUR with scope for career advancement.
• Access to discounted hotel stays globally through the travel program with rates starting at $40 USD per night.
• Half-price discounts on food and beverage at participating outlets.
• Complimentary meals provided during shifts.
• 28 days of annual leave, including bank holidays, with increases based on tenure.
• Employee Stock Purchase Program offering a 15% discount on company shares.
• Pension plan to support future financial security.
• Exclusive discounts at high street retailers via the Perks at Work platform.
• Mental health support with access to wellbeing resources and free counseling through an Employee Assistance Program.
• Dedicated Crisis Concierge providing emotional support and practical assistance during difficult times.
• Opportunities for ongoing learning and professional development to foster career growth.

Additional Information

The hotel is conveniently located 8 kilometers from Dublin Airport and 10 kilometers from the city center, near the vibrant fishing village of Howth. It features a restaurant offering Irish and international cuisine and a relaxed bar area with an open fireplace. Benefits eligibility may vary depending on team member location and employment terms.