Marketing Executive

About the Role

Join the renowned Hilton Hotels team as a Marketing Executive and play a vital role in creating memorable guest experiences through marketing, communications, and administrative support. You will contribute significantly to marketing, PR, digital, and promotional efforts that increase brand visibility, stimulate revenue growth, and uphold Hilton’s high standards.

Core Responsibilities

• Assist in executing marketing, communications, PR, and promotional efforts tailored to the hotel's various segments such as Rooms, Meetings & Events, and Food & Beverage outlets.
• Contribute to the development and delivery of marketing plans and campaigns that align with business objectives.
• Monitor and manage online reputation by responding to guest reviews promptly and sharing feedback trends with relevant teams to maintain Hilton brand integrity.
• Coordinate multiple marketing projects ensuring timely delivery within budget constraints and adherence to brand standards.
• Oversee the social media content calendar and drive social media activities to enhance engagement and promote revenue generation.
• Create, coordinate, and disseminate content across both digital channels and traditional marketing platforms including websites, email campaigns, and internal communications.
• Collaborate with external partners like photographers, influencers, media, agencies, and suppliers to bolster marketing and public relations initiatives.
• Support the crafting of promotional materials, marketing collateral, presentations, and advertising content.
• Aid in public relations activities including media visits, partnerships, and event management to boost hotel exposure.
• Track and report on campaign performance, providing insights, achievements, and suggestions for improvement.
• Maintain a dynamic and accurate digital presence adhering to Hilton brand guidelines.
• Work closely with operational teams to identify and market hotel services, offers, and unique experiences.
• Ensure all marketing efforts comply with Hilton’s corporate and brand standards.
• Foster strong relationships with guests, media, partners, and local stakeholders to enhance the hotel's reputation.

Required Qualifications and Skills

• Bachelor's degree in Marketing, Communications, Hospitality Management, Business Administration, or a related discipline.
• Between zero to two years of experience in marketing, communications, hospitality, or related sectors.
• Strong enthusiasm for marketing, social media, digital communication, and the hospitality industry.
• Excellent oral and written communication skills in English; proficiency in other languages is a plus.
• Proficient with Microsoft Office Suite.
• Excellent organizational skills with the ability to multitask and manage time effectively.
• Creative thinking with a keen eye for detail.
• Capability to work effectively both independently and collaboratively in a fast-paced environment.
• A customer-centric, proactive attitude with a desire to learn and grow.
• Familiarity with social media platforms, content creation, and digital marketing principles.
• Experience with tools such as Canva, Adobe Creative Suite, CRM systems, or email marketing platforms is advantageous.
• Knowledge of Hilton’s brand standards and platforms including marKit, Hilton Content Gateway (HCG), OnQ PiM, and other commercial or marketing systems is beneficial.

Company Culture and Values

At Hilton, core values shape our success: a passion for hospitality, integrity, leadership, teamwork, ownership, and a focus on urgency and discipline to make each moment impactful. Our award-winning workplace culture fosters exceptional experiences not only for guests but also for team members.

We have hosted over 3 billion guests worldwide, reflecting our commitment to sharing the light and warmth of hospitality globally. Recognized repeatedly among the world's best workplaces, Hilton offers supportive career growth opportunities to those passionate about hospitality and marketing.