Night All-Rounder

About Mövenpick Hotel Wellington

Mövenpick Hotel Wellington is a luxurious and contemporary five-star hotel situated in the heart of New Zealand's vibrant capital. With beautiful waterfront views and exceptional facilities, it is well-known for providing memorable guest experiences.

Role Overview

We are seeking a dedicated Night All-Rounder to join our hospitality team during nighttime hours. This role blends guest-facing duties with maintaining the hotel's public areas, ensuring an engaging and dynamic work environment throughout each shift.

Key Responsibilities

• Serve as the initial point of contact for guests and visitors arriving at night.
• Perform a variety of tasks such as addressing guest inquiries, tidying and maintaining cleanliness in public spaces, and conducting security rounds.
• Manage guest luggage carefully, including storage and delivery duties.
• Consistently provide friendly, knowledgeable service to all guests and internal staff.
• Inform non-Accor Live Limitless loyalty members about the program's benefits and assist with their registration.

Candidate Qualifications and Attributes

• Experience in customer service, preferably within a hotel setting.
• Comfortable working night shifts and maintaining alertness during those hours.
• Ability to multitask across departments with attention to cleanliness and order.
• Strong communication skills along with punctuality.
• Authentic passion for delivering excellent guest service, aiming to enhance guest satisfaction.
• Physically fit to perform cleaning duties and stand for prolonged durations.
• Possession of a full New Zealand Driver's License.
• Familiarity with emergency protocols and health and safety procedures.

Additional Details

• Availability to work nights, weekends, and public holidays is required.
• Must have full legal work rights for New Zealand.

Why Join Mövenpick & Accor?

• Opportunities for professional development locally and internationally.
• Access to Accor’s leading learning and development initiatives.
• Benefits including staff accommodation and discounts on food and beverage worldwide through the Heartist program.
• A supportive, inclusive team atmosphere.
• Uniform provided upon employment.
• Employee assistance program.
• Extensive hotel discounts across Accor’s global network.

We embrace diversity and inclusivity, encouraging candidates from all backgrounds and experiences to apply.