Network Operator - South Taranaki

About Veolia

Veolia Australia & New Zealand is a global leader offering comprehensive environmental services across water, waste management, and energy solutions. With over 170 years of expertise, it operates in more than 57 countries, maintaining over 100 sites and employing about 6500 people in the region.

Role Overview

We are seeking a Reticulation Networks Operator for South Taranaki to operate and service water, wastewater, and stormwater networks. The role demands ensuring service excellence aligned with Veolia’s dedication to continuous improvement, innovation, and quality customer service, while maintaining safety standards and meeting set KPIs. Candidates with water industry experience are preferred, although training will be provided.

Key Responsibilities

• Perform both preventive and reactive maintenance on water and sewer reticulation systems.
• Serve as a primary contact for customer service requests, facilitating timely responses and coordinating necessary follow-up actions.
• Maintain accurate records by logging service reports and completing related paperwork.
• Contribute to capital works projects by participating in planning and implementation efforts.
• Support the Networks Supervisor and team in conducting reticulation repairs and pipeline replacements.
• Collaborate effectively with operational, engineering, management teams, clients, and suppliers to foster a cooperative work environment.
• Undertake general duties required for smooth service provision.

Candidate Requirements

• Excellent communication skills capable of engaging across all organisational levels and external stakeholders.
• Self-motivated with strong autonomy, integrity, and a robust work ethic.
• Capability to keep precise work records and demonstrate strong planning and organisational skills.
• Ability to maintain consistent performance under pressure and adapt swiftly to changes.
• Proficient literacy and numeracy skills, plus computer competency.
• Willingness to pursue additional training as necessary.
• Availability to work outside standard hours and participate in an on-call roster.
• Basic knowledge of Health and Safety laws.
• Valid full driver's licence; Class 2 licence preferred.

Desirable Qualifications

• Endorsements for wheels, tracks & rollers operation.
• Certifications in traffic management, working at heights, and confined spaces.
• Previous experience in the water industry is advantageous but not mandatory.

Benefits & Perks

• Competitive salary package.
• Overtime paid at time and a half after 8 hours per day and after 40 hours per week.
• On-call and meal allowances where applicable.
• Supportive, team-oriented workplace culture.
• Professional development opportunities for career growth.
• Stable employment with a well-established company specialising in water networks.
• Meaningful work impacting community welfare and essential services.
• Access to Employee Assistance Programs covering mental health, nutrition, financial advice, legal help, coaching, and career transitions.

Additional Information

Applicants must be New Zealand citizens, residents, or hold a valid visa permitting work in New Zealand. Veolia emphasizes diversity, equity, and inclusion by welcoming applications from Maori and Pasifika peoples, veterans, individuals with disabilities, mature aged or early career candidates, members of the LGBTI+ community, and people from all cultural backgrounds.