Multi-Property Sales Manager - Apartment

Job Summary

This position is responsible for actively pursuing and managing sales opportunities to ensure business turnover is handled efficiently, enabling timely service delivery. The role supports leading daily sales activities with an emphasis on cultivating long-term, value-driven customer relationships to reach sales targets and personal goals.

Candidate Profile and Education

Applicants should possess either:

• A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, plus 3 years of relevant sales or marketing experience.
• Or a 4-year bachelor's degree in the same fields with at least 1 year of professional experience in sales or marketing.

Core Responsibilities

• Collaborate with off-property sales channels to coordinate efforts, ensuring complementary and non-duplicative sales activities.
• Build and maintain relationships with current and prospective customers through sales calls, entertaining, familiarization trips, and trade shows to encourage future bookings.
• Engage with the community to deepen and widen the customer base for sales prospects.
• Manage and nurture relationships with key internal and external stakeholders.
• Provide accurate and thorough handoff information to Event Management teams.
• Participate jointly in sales calls to acquire and close business.
• Handle operational sales tasks such as proposals, contracts, and customer communication.
• Identify new business opportunities aligned with personal and location revenue targets.
• Maintain awareness of market trends, competitors, and economic factors to strategically sell and close optimal opportunities.
• Understand and serve the primary target customers by appreciating their business challenges and delivering appropriate solutions.
• Support the company's customer service policies to foster customer loyalty by consistently delivering excellent service.
• Provide outstanding customer service, increasing account share and setting a positive example for guest relations.
• Gather guest feedback on product quality and service standards to enhance experiences.

About JW Marriott

JW Marriott is a leading luxury hospitality brand with over 100 properties worldwide. The company values associates, emphasizing their happiness as integral to guest satisfaction. Employees enjoy a unique and supportive workplace culture promoting innovation, holistic well-being, and professional growth through training and recognition. JW Marriott is committed to equality and respects diverse backgrounds, ensuring a welcoming environment without discrimination.