Mobile Colleague A14

About Timpson

Timpson, regarded by The Sunday Times as “One of the Best Places to Work in the UK,” is a family-owned retailer operating since 1865, with over 1,300 stores across the UK. Known for a culture built on trust and empowering colleagues, Timpson offers broad career advancement opportunities in a dynamic retail service environment.

Role Overview

We are hiring a Mobile Colleague to join our vibrant high street team based in Enfield and the surrounding region. This permanent full-time position requires 40 hours weekly across 5 days, including weekends, with additional overtime potential after completing training. Starting salary is £26,520 per year, rising to £26,624 following a successful trial period, plus unlimited weekly performance bonuses.

Key Responsibilities

• Provide a variety of customer services such as key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, and dry cleaning.
• Deliver excellent customer service by completing a daily act of kindness for customers or colleagues.
• Engage in comprehensive training from day one to acquire the necessary practical skills and knowledge.

Candidate Profile

Applicants do not need prior experience; all training will be thoroughly provided. We prioritize personality traits including positivity, friendliness, confidence, and strong communication skills. Candidates from all backgrounds, including ex-offenders, are encouraged to apply.

Benefits & Perks

• Access to free holiday homes.
• Ability to earn achievable, unlimited performance bonuses weekly.
• Discount cards offering up to 90% off for colleagues and up to 25% off for friends and family.
• Additional paid day off on your birthday and for a child's first school day.
• Annual salary reviews and clear promotion pathways.
• Regular social events to foster team camaraderie.
• Participation in £1000 weekly lottery draws.
• Continuous skills development and training programs.
• £100 bonus awarded upon marriage.
• Comprehensive mental health support, including free flu vaccinations and a 24-hour helpline.