MIS Executive

Role Overview

The MIS Executive will be responsible for managing order data, generating detailed reports, overseeing inventory, handling SPF claims, and ensuring seamless communication across e-commerce platforms, primarily focusing on the Flipkart and Meesho portals.

Key Responsibilities

• Maintain and update the master sheet daily with incoming product orders ensuring data accuracy.
• Process orders received through various e-commerce portals efficiently.
• Compile daily reports covering total orders, stock levels, and margin analysis.
• Prepare weekly sales revenue reports and monthly GST sales documentation.
• Monitor inventory on the Meesho platform by tracking stock availability and highlighting shortages.
• Manage SPF claims daily, maintain records of approved and rejected claims, and monitor SPF performance metrics.
• Track order lifecycle stages including dispatch, delivery, returns, and confirm receipt of returned orders at the warehouse.
• Identify orders exceeding turnaround time and take necessary actions to prevent breaches, including managing replacement orders.
• Oversee portal performance by monitoring ratings, resolving listing and operational issues, and maintaining overall quality.
• Coordinate with the Flipkart team to address portal-related problems, raise tickets for order status updates, and facilitate operational support.

Additional Information

• Monthly compensation ranges between INR 20,000 to INR 25,000.