Mid Market Account Manager - Dubai

About Deliveroo and the Team

Deliveroo, now part of DoorDash, operates as a global team expanding its reach and capabilities by working closely with DoorDash and Wolt, aiming to revolutionize the food delivery industry worldwide. Deliveroo's ambition is to be the ultimate food app that customers turn to whenever hunger strikes, combining technology with the rapidly growing food sector to deliver exceptional service.

The Account Management team acts as key partners to restaurants, leveraging industry insights and data analytics to drive growth and provide strategic support. The team is collaborative, dynamic, and focused on sustaining robust restaurant relationships.

Key Responsibilities

• Manage a portfolio comprising Deliveroo's top-performing restaurants and major global brands.
• Maintain and nurture important partnerships within the restaurant sector.
• Utilize data analysis to drive growth and profitability for both restaurant partners and Deliveroo.
• Collaborate across departments including Marketing and Operations on various initiatives and projects.

Candidate Requirements

• Possess between three to five years of pertinent experience in a related industry.
• Strong proficiency with data interpretation and storytelling through analytics.
• Excellent organizational abilities coupled with strong teamwork skills.
• A passion for building and maintaining relationships.
• Adaptability to thrive in a constantly changing environment.
• Having solid understanding of the restaurant industry is advantageous.
• Fluency in English is essential; Arabic proficiency is an added benefit.

Benefits and Workplace Culture

• Annual leave entitlement of 25 days.
• Comprehensive medical insurance coverage.
• Annual allowance for flights.
• Free access to Deliveroo Plus including deliveries and exclusive offers.
• Enhanced maternity and paternity leave provisions.
• Participation in year-end celebrations and frequent team social events.
• Collaborate with an enjoyable, engaging team environment.

Diversity and Inclusion Commitment

Deliveroo fosters a workplace that celebrates diversity and inclusivity, where employees from all walks of life are respected and empowered to contribute without fear of judgment due to gender, race, sexual orientation, religion, or other personal attributes. Support is available for applicants with disabilities or long-term health conditions throughout the application process to ensure a fair experience.

Additional Information

The recruitment process is secure and free from scams. Applicants will never be asked to make payments or disclose sensitive financial information during hiring.