Merchant Acquisition Agent - Business Development / Pre Sales

Job Overview

Take charge of driving merchant onboarding and boosting Gross Merchandise Value (GMV) in a designated region. Your main task is to keep merchants actively conducting transactions, foster GMV expansion, and enhance merchant productivity.

Primary Duties

• Achieve consistent merchant activation targets within the assigned area.
• Stimulate GMV growth from an existing merchant portfolio.
• Manage a group of approximately 150 to 175 merchants, maintaining steady engagement and productivity.
• Detect merchants who are inactive, dormant, or underperforming and implement focused strategies to stimulate activity and transactions.
• Educate merchants about products, offers, promotions, and campaigns to drive adoption.
• Ensure the flawless implementation of merchant-centric initiatives and resolve any operational challenges by liaising with internal departments.
• Collect market and competitor insights during fieldwork and provide feedback to the team.
• Strengthen merchant relationships to boost engagement, retention, and long-term productivity.

Candidate Profile

• Possess 2 to 3 years of experience in sales, merchant acquisition, field sales, distribution, or account management, preferably in Telecom, Fintech, or Consumer Durables sectors.
• Strong fieldwork orientation and readiness to travel throughout the assigned geography.
• Excellent communication abilities and skills in managing relationships.
• Comfortable working under targets and performance-based metrics.
• Capable of independently managing a large portfolio of merchants, driving results through frequent follow-ups and field interventions.
• Must have a vehicle for work-related travel.