- Experience
- 3+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Grab and Our Workplace
Grab is recognized as Southeast Asia's prominent superapp, delivering comprehensive convenience by enabling meal deliveries, financial management, and seamless transportation solutions. The organization thrives by integrating technology and artificial intelligence to advance the economic empowerment of Southeast Asia, driven by core values of heart, hunger, honour, and humility.
Role Overview
The Singapore Commercial team plays a vital role in expanding Grab's footprint locally by focusing on services that consumers rely on daily. This role centers on collaborating with F&B merchants on GrabFood to enhance their business outcomes by leveraging Grab's diverse services—GrabExpress, GrabPay, and GrabAds.
Primary Responsibilities
- Establish and nurture robust relationships with current and prospective merchants to boost GrabFood growth.
- Oversee a merchant account portfolio emphasizing profitability, gross merchandise value (GMV), and delivery volume enhancements.
- Formulate and deploy effective business strategies aimed at increasing merchant sales and coordinating efforts across multiple Grab verticals.
- Analyze data related to merchant performance and devise actionable strategies to enhance growth and revenue.
- Respond to merchant feedback, resolve issues promptly, and maintain operational excellence via tailored strategies and routine business reviews.
- Work in tandem with internal departments to provide customized reporting, marketing assistance, and product improvements to merchants.
Candidate Requirements
- Proven background in account management or business development.
- Minimum of three years' experience in account management or a related capacity.
- Strong analytical skills with the ability to interpret data and extract actionable insights.
- Effective collaborator capable of working across teams to deliver merchant-specific solutions.
Additional Information
Grab prioritizes employee welfare by offering extensive benefits including term life insurance, comprehensive medical coverage, and customizable benefit plans via GrabFlex. The company supports personal milestones and community involvement through parental, birthday, and volunteering leaves. Employees also have access to a confidential assistance program for personal and family challenges.
Grab is committed to fostering an inclusive, fair, and equitable workplace welcoming of diverse talents without discrimination based on nationality, ethnicity, religion, age, gender identity, sexual orientation, family status, disabilities, or other unique personal attributes.