Mason

About the Role

The Ritz-Carlton, Doha, a prestigious 5-star luxury resort located along the Arabian Gulf, seeks an experienced Mason to join its Engineering & Facilities team. This role involves maintaining and repairing hotel infrastructure to uphold its refined luxury service standards. The hotel offers elegant rooms, award-winning dining, world-class spa and fitness centers, and outstanding event venues. Employees benefit from professional development, internal growth opportunities, comprehensive benefits, and a supportive environment.

Key Responsibilities

• Respond promptly to guest repair requests and resolve maintenance issues through effective communication.
• Conduct preventive maintenance of tools, kitchen equipment, mechanical systems, including cleaning and lubrication.
• Visually inspect equipment and tools for damage or wear; maintain and requisition maintenance inventory and parts as necessary.
• Operate and identify shut-off valves for equipment and building utilities.
• Document daily activities and issues thoroughly to ensure smooth handovers between shifts.
• Demonstrate or acquire knowledge across various technical domains including HVAC, electrical, mechanical, plumbing, pneumatic/electronic systems, carpentry, kitchen equipment, vehicle maintenance, energy conservation, and general building upkeep.
• Perform surface preparations, painting, minor drywall and wood trim repairs, light bulb and A/C filter replacements, and ensure thorough cleanup of work areas.
• Troubleshoot and repair plumbing issues, electrical components, guestroom appliances, and related items.
• Program televisions and manage housekeeping and engineering inventory tasks.
• Adhere to Lockout/Tagout safety protocols before maintenance activities.
• Maintain interior and exterior landscaping including sprinkler repairs.
• Use basic computer skills for scheduling air handlers and adjusting temperatures.
• Follow company safety and security guidelines, report hazards or incidents, complete required safety training, and store flammable materials correctly.
• Maintain a professional appearance and uphold confidentiality and asset protection standards.
• Engage with guests warmly, anticipate their service needs, assist persons with disabilities, and express genuine appreciation.
• Collaborate and communicate professionally with team members to achieve collective goals.
• Perform physical tasks requiring lifting, carrying, and movement of objects up to 50 pounds unaided and heavier with assistance.
• Use stairs, ramps, and ladders safely and perform other reasonable duties as assigned.

Qualifications

• Minimum education: High school diploma or GED equivalent.
• Some experience in general maintenance, including surface preparation and painting, is preferred.
• Prior experience in hotel engineering or maintenance is advantageous.
• Possession of a valid Driver's License is required.
• No supervisory experience necessary.

Benefits

• Opportunity to advance within a globally renowned luxury hotel brand.
• Personal and career growth through structured training and mentorship from industry experts.
• Internal mobility opportunities locally and internationally within Marriott’s portfolio.
• Supportive work environment with access to necessary resources and knowledge.
• Comprehensive compensation package including accommodation, flight tickets, transportation, and meals.
• Exclusive training programs and leadership development.
• Recognition and rewards for outstanding service performance.
• Access to preferential rates at Marriott hotels worldwide.
• Discounts on dining and wellness benefits for employees and their families.
• Medical insurance coverage.
• Dedicated HR team focused on employee wellbeing and success.

Additional Information

This is a full-time, onsite position based at The Ritz-Carlton, Doha located at P.O. Box 23400, West Bay Lagoon, Doha, Qatar. The role is categorized under Engineering & Facilities, identified by Job Number 26127246. The company values diversity and inclusion and promotes a discrimination-free workplace.