Marketing Coordinator

About Raffles Hotels & Resorts and Fairmont Doha

Established in 1887, Raffles Hotels & Resorts is a revered luxury brand celebrated for creating culturally rich and meaningful experiences rooted in local heritage and sustainability. Alongside, Fairmont Hotels & Resorts boasts a global network of over 90 properties, known for blending contemporary style with warm hospitality to deliver exceptional guest experiences worldwide. At Doha’s iconic Katara Towers, Raffles and Fairmont unite to offer a luxurious environment marked by elegance, bespoke services, and world-class experiences for discerning travelers.

Role Overview

The Marketing Coordinator will play a crucial role supporting the Marketing & Communications team in crafting and delivering integrated marketing campaigns that uphold the unique identities of both Raffles and Fairmont. This position requires close collaboration with multiple departments such as Public Relations, Sales, Food & Beverage, and external agencies, ensuring creative, timely, and brand-consistent execution of initiatives across digital, social media, events, and promotional channels.

Key Responsibilities

• Oversee daily marketing operations and campaign management for Raffles Doha and Fairmont Doha.
• Assist in creating and implementing digital marketing initiatives including social media, email, website, and traditional advertising.
• Coordinate content production: photography, video, graphic design, and copywriting.
• Manage and maintain social media accounts and digital platforms.
• Support event organization, seasonal campaigns, activations, and promotional events.
• Collaborate with internal teams, creative agencies, media partners, influencers, and vendors to facilitate campaigns.
• Help manage influencer partnerships, media visits, shoots, and promotional collaborations.
• Prepare marketing briefs, campaign calendars, performance reports, and presentations.
• Monitor marketing analytics and social engagement metrics to assess campaign effectiveness.
• Ensure all marketing materials adhere strictly to brand guidelines of both luxury hotels.
• Support production and distribution of promotional materials for rooms, dining, spa, events, and experiences.
• Assist with budget tracking, processing purchase orders, invoices, and other administrative tasks.
• Conduct competitor and market trend research relevant to hospitality and lifestyle sectors.
• Maintain organized digital libraries and marketing databases.
• Foster effective cross-department communication to ensure punctual delivery of campaigns and projects.
• Ensure every marketing communication reflects the luxury positioning and unique brand identity of the hotels.

Requirements

• Bachelor’s degree in Marketing, Communications, Hospitality, Business Administration, or related field.
• Previous experience in marketing, communications, hospitality, luxury, or lifestyle industries is favorable.
• Excellent command of English with strong written and verbal communication skills.
• Exceptional organizational abilities and strong time management skills.
• Keen attention to detail with the capacity to manage multiple priorities simultaneously.
• Good understanding of digital marketing tools, social media management, content creation, and online platforms.
• Proficient in Microsoft Office and familiar with marketing and content management software.
• Creative, proactive, and goal-oriented mindset.
• Strong interpersonal skills enabling collaboration across departments and with external partners.
• Knowledge of luxury hospitality and international hotel brand culture is advantageous.
• Passionate about storytelling, branding, digital marketing, and enhancing guest experiences.
• Commitment to embracing and promoting the luxury standards and cultural values of Raffles & Fairmont.

Additional Information

Joining the team entitles employees to exclusive benefits including complimentary room upgrades, extended stay options, and discounts across Fairmont & Raffles properties. Additional perks include special rates on dining and wellness services, fostering a workplace where individual talent is valued and rewarded.

Company Values

• Respect: Treating everyone with fairness, dignity, and valuing their individuality.
• Excellence: Creating meaningful connections and always striving to make others feel special.
• Belonging: Embracing diversity and supporting each other fiercely.
• Empowerment: Encouraging initiative to deliver unique and memorable experiences.
• Integrity: Building trust through authenticity and mutual respect.

Diversity & Inclusion

The company is dedicated to nurturing an inclusive workplace where diverse talents thrive and invites candidates from all backgrounds to apply and contribute to a welcoming and supportive environment.