Manager, Workforce Planning and Cost Management

About the Role

Join Singtel in a pivotal role that drives workforce planning and staff cost management strategies. As the Manager, you will spearhead manpower planning, budgeting, forecasting, reporting, cost allocation, and governance to empower informed business and workforce decisions. Collaborating closely with Finance, People & Culture, and business leaders, you will ensure alignment between workforce plans and financial objectives.

Key Responsibilities

• Lead the creation and management of the Annual Operating Plan (AOP) for HR encompassing monthly manpower forecasts and staff cost estimations.
• Oversee entire workforce planning cycles ensuring manpower and cost plans reflect business priorities and financial targets.
• Supervise cost allocation processes across Singtel entities, upholding transparency and adherence to governance policies.
• Produce timely and precise monthly manpower and cost reports for the Management Committee with insightful analysis on headcount trends, cost drivers, and budget variances.
• Ensure accuracy and integrity of manpower planning systems and data through rigorous governance and control standards.
• Manage pre-trip approval workflows and system update requests to maintain operational efficiency.
• Lead governance of corporate business travel and business continuity planning, coordinating with service providers like International SOS and PACE First.
• Handle annual reporting and group sustainability metrics, ensuring consistent and accurate MD&A submissions.
• Administer HR-related budgets, cost allocations, variance analyses, and procurement of staff benefits across Singapore entities.
• Provide expert advisory support to People & Culture, Finance, and stakeholders, translating data into actionable workforce insights.
• Drive continuous process improvements, tools enhancement, and governance framework development.
• Lead or contribute to strategic projects and organizational initiatives.

Candidate Profile

• Bachelor's degree in Business, Finance, Human Resources, Accounting, or related fields.
• Minimum 5–7 years’ experience in workforce planning, financial planning and analysis, HR budgeting, forecasting, or related disciplines.
• Demonstrated expertise in annual operating budget preparation, manpower forecasting, and staff cost control within large or complex organizations.
• Strong analytical skills, including cost allocation methodologies, variance analyses, headcount trend evaluations, and management reporting.
• Experience with enterprise planning/reporting systems such as Tagetik, SAP BPC, SAP, Workday, Oracle, or similar platforms.
• Proficient in Microsoft Excel and Power BI for data analysis and delivering actionable business insights.
• Excellent stakeholder management and communication aptitude with capability to collaborate with Finance, HR, and business leadership.
• Comprehensive understanding of governance frameworks, internal controls, data integrity, and risk management.
• Highly organized with the ability to prioritize and meet tight deadlines.
• Professional certifications in Finance, HR, Data Analytics, or Project Management are advantageous.