Manager, Software Engineering - Resilience Engineering

About Affirm

Affirm is revolutionizing the credit industry by offering honest and transparent financing options that allow consumers to purchase now and pay later without hidden fees or compound interest.

Role Overview

We are looking for an experienced Engineering Manager to lead our Resilience Engineering team. This position plays a pivotal role in safeguarding the reliability and safety of production systems through proactive validation methods such as production load testing and chaos engineering.

This role involves guiding the development of platforms and tools that enable engineers to safely test system behavior under stress and failure conditions in live environments, ensuring issues can be detected and resolved before impacting users.

Key Duties

• Define and promote the strategic vision for resilience engineering at Affirm with emphasis on production load testing and chaos engineering as essential engineering disciplines.
• Manage and mentor a team dedicated to creating platforms and tooling for safe production experimentation.
• Collaborate with leadership across infrastructure, product, and security teams to embed resilience validation in the software development lifecycle.
• Develop and implement best practices for safely stress-testing systems and simulating failure scenarios in production.
• Design and evolve platforms enabling controlled production load tests and fault injections with robust safeguards such as isolation, approval processes, and automated rollbacks to protect users.
• Build comprehensive systems that offer end-to-end observability, traceability, and auditing for all resilience experiments.
• Drive reliability enhancements by systematically exposing system weaknesses through load and chaos testing.
• Establish tailored monitoring, alerting, and incident response protocols for proactive resilience validation.
• Engage closely with engineering teams to support safe design and execution of production tests and chaos experiments.
• Partner with infrastructure to build guardrails around experiments and enable adoption of resilience practices by offering reusable tooling and frameworks.
• Identify systemic reliability weaknesses and lead cross-team initiatives to boost fault tolerance.
• Promote a culture of "test failure before failure tests you" throughout the organization.

Required Qualifications

• Demonstrated leadership experience managing engineering teams focused on reliability, infrastructure, or distributed systems.
• Practical expertise in production load testing, chaos engineering, or validating large-scale systems.
• Experience using chaos engineering platforms like Gremlin, Harness, or equivalent.
• Deep understanding of failure modes in distributed architectures, such as latency issues, partial outages, and cascading failures.
• Proven history building or operating systems with strong safety features including isolation boundaries, rate limiting, guardrails, and audit capabilities.
• Familiarity with cloud-native technologies such as AWS and Kubernetes, plus observability tools.
• Proficient programming skills in languages like Python, Kotlin, Java, or similar.
• Strong analytical problem-solving abilities with the capability to balance strategic resilience efforts against immediate business demands.
• Excellent communication and leadership skills, with a proven record influencing engineering practices across multiple teams.

Additional Information

This is an open position within Affirm's current vacancies.
Compensation falls within Pay Grade P and Equity Grade 7.
Base salary ranges from 181,000 to 241,000 CAD annually, with new staff typically entering at the lower end of the pay scale.
Compensation includes a total rewards package that may involve monthly stipends for health, wellness, and technology purchases along with benefits such as fully subsidized medical, dental, and vision coverage for employees and their dependents. Eligible employees may also receive equity shares from Affirm Holdings, Inc.

Affirm prioritizes remote-first work arrangements, allowing employees to work from nearly anywhere within their country of employment. Some roles may require infrequent office presence depending on job nature.

Benefits

• Full premium coverage for health care plans including dependents.
• Generous flexible spending accounts for technology, food, lifestyle, and family-forming expenses.
• Competitive paid time off including vacations and holidays.
• Employee Stock Purchase Plan (ESPP) with opportunity to acquire shares at a discounted price.

Affirm is committed to creating an inclusive and accessible interview process, providing reasonable accommodations upon request. For eligible US locations, Affirm complies with local ordinances considering applicants with arrest and conviction records.

By applying, candidates consent to Affirm's data privacy policies concerning personal information collection and usage.