Maintenance Coordinator for US Property Management Support

Role Overview

UpNex Solutions seeks a diligent and communicative Maintenance Coordinator to provide dedicated support for a US-based property management client. This role entails acting as the liaison among property managers, tenants, and service vendors, ensuring maintenance requests progress smoothly from initiation through completion.

Key Responsibilities

• Serve as the primary communicator with US property managers, tenants, and vendors using phone and email channels.
• Log, schedule, monitor, and resolve maintenance issues efficiently.
• Maintain proactive communication with vendors, ensuring repairs are timely and meet quality standards.
• Promptly address urgent maintenance concerns and update status tracking systems regularly.
• Identify patterns in recurring maintenance issues and recommend enhancements to the coordination process.

Qualifications

• Excellent communication and negotiation abilities.
• Capable of multitasking and managing various activities simultaneously.
• Intermediate experience in roles involving coordination, dispatch, or client support.
• Availability to work in a hybrid arrangement that overlaps with US business hours.

Additional Information

• Position type: Full-Time, Hybrid work setup.
• Number of openings: 2.
• Urgency: Hiring to fill the role within one week.
• Remuneration details to be discussed in the interview.