Mailroom Operator

Overview

This full-time role, based onsite in Camellia, New South Wales, offers a supportive and inclusive work environment prioritizing employee wellbeing and ongoing learning. As a vital member of the Computershare Communication Services (CCS) team, you will participate in preparing, producing, and dispatching physical customer communications on a scheduled shift pattern.

Key Responsibilities

• Operate specialized production machinery such as high-speed digital continuous inkjet presses (Ricoh), cut-sheet digital printers (Xerox), mail enclosing equipment, guillotines, and other cutting tools.
• Perform manual sorting and enclosing tasks diligently.
• Maintain strict adherence to quality control and process disciplines to meet client expectations and organizational KPIs.
• Ensure 100% output reconciliation, confirming compliance with customer specifications.
• Follow safety protocols rigorously.
• Produce consistently high-quality products conforming to equipment manufacturer guidelines and ISO 9001:2018 standards.
• Engage effectively with team members and stakeholders to foster strong internal relationships.
• Meet daily production targets and schedule quotas.

Candidate Profile

• Ability to read and write English fluently to comprehend detailed information.
• Exceptional precision and attention to detail.
• Flexible attitude toward tasks and working hours with a productivity-oriented mindset.
• Strong verbal communication skills with an aptitude for interpreting instructions.
• Basic computer literacy.

Working Hours

Monday to Friday, 3 PM to 11 PM.

Employee Benefits

• Flexible working arrangements to support work-life balance.
• Health and wellbeing programs adaptable to employee and family needs.
• Opportunities for company share purchase plans with employer contributions.
• Additional rewards including recognition programs and social/team events.
• A welcoming community culture with experienced colleagues supporting personal and professional growth.

Company Background

Computershare is a global leader in financial administration with over 11,000 employees operating worldwide. The company values an open and inclusive culture focused on personal development and equal opportunities. More information about the company's career and cultural values is available internally.

Diversity, Equity, and Inclusion

Computershare commits to a merit-based, supportive work environment, removing barriers and providing equal opportunities for all candidates and employees. Support is available for accommodations during recruitment.

About the Team

The Communications team at Computershare brings over 30 years of experience designing and managing business-critical communications using the latest technologies to enhance customer engagement and satisfaction.