Logistics Customer Support Executive

Overview

This role is designed for a Logistics Customer Support Executive working in the freight forwarding sector, based in Hassan, Karnataka. The position focuses on managing various customer interactions related to logistics and cargo shipping.

Primary Responsibilities

• Address customer inquiries via telephone and email.
• Manage social media platforms for customer feedback and support.
• Provide timely and professional responses to customer queries regarding logistics services.
• Maintain active communication channels to ensure customer satisfaction.

Requirements and Eligibility

• The candidate must possess a college degree.
• Proficiency in English and Kannada languages is essential for this location.
• Experience or familiarity with logistics and freight forwarding customer service is advantageous.
• Ability to perform desk-based tasks with excellent communication skills.

Additional Information

• The work schedule includes a Sunday holiday.
• This is a desk job requiring consistent professional communication.