Line Manager - Youghal

About the Role

Tesco Ireland is seeking a dedicated Line Manager for its Youghal store who will lead and support a department and team to deliver an excellent shopping experience. This role involves coaching, team leadership, managing key performance indicators, and ensuring all departmental operations and safety protocols are followed accurately.

Key Responsibilities

• Lead and develop a team to provide outstanding customer service, maintain high standards, and ensure product availability.
• Meet departmental key performance targets consistently.
• Make daily decisions that empower colleagues to perform effectively.
• Implement training plans to ensure all staff are fully trained, competent, and hold up-to-date training certifications.
• Complete all departmental processes, routines, and systems accurately and punctually.
• Plan seasonal, promotional, and trade activities to maximize sales impact and visual presentation.
• Ensure compliance with health and safety regulations and resolve any safety issues.
• Manage colleague objectives, conduct regular reviews, career discussions, and maintain active personal development plans (PDP).
• Provide consistent coaching and feedback to enhance team skills and confidence.
• Foster a workplace culture of innovation, personal growth, and enthusiasm where customers enjoy shopping and colleagues enjoy working.

Additional Duties

• Prioritize customers in every action and interaction.
• Maintain product quality through careful handling and ensure availability.
• Keep sales floor and stock areas tidy and organized.
• Follow department routines and company policies strictly.
• Support other departments as needed to ensure smooth store operations.

Experience & Requirements

• Previous management experience is essential.
• Proven ability to deliver excellent customer and colleague service.
• Adaptable and agile thinker capable of working in a fast-paced environment.
• Recognized as the primary contact for departmental queries.
• Experience influencing senior stakeholders is a plus.
• Retail experience preferred.

Leadership Style

• Strong relationship-building skills fostering collaboration within the team.
• Approachable and warm communication that puts people first.
• Resilience and energy to maintain momentum during challenging periods, making principled decisions.
• Role models high standards and inspires confidence in others.
• Encourages creative thinking and welcomes new ideas for continuous improvement.
• Demonstrates humility and embodies Tesco’s core values.

Benefits

• Competitive salary starting at €37,500 per year.
• Bonus program available.
• Virtual GP service for employees and eligible family members, offering confidential video consultations and online prescriptions.
• 24/7 Employee Assistance Program providing emotional support and wellbeing services.
• Colleague Clubcard discounts including 10% off regularly, 15% off during monthly discount weekends, and up to 20% off twice a year; clothing discounts also available with benefits extended to one family member.
• Life Assurance and Pension Plan.
• Save As You Earn Scheme and Paid Family Leave.
• Bike to Work and Commuter Schemes.
• Long Service Awards.

Company Overview

Tesco Ireland has operated since 1997 with over 190 stores employing more than 13,000 people nationwide. The company supports approximately 45,000 related jobs and partners with over 500 Irish suppliers, including many SMEs. Tesco is a top buyer of Irish food and drink internationally, and actively supports community initiatives and sustainability.

Diversity and Inclusion

Tesco maintains a culture that celebrates diversity and inclusivity, encouraging colleagues to be authentic and supported at work. They provide flexibility to help balance personal and professional demands and are committed to accessible recruitment processes. Candidates needing additional support during recruitment can request accommodations confidentially.

Additional Information

If hired, candidates must provide bank account details prior to starting. The role is based on value-driven leadership and aims to create a workplace where customers and colleagues thrive.