Customer Assistant (Permanent 30 - 35 Hours) - Virginia

About the Role

Join Tesco Ireland where we offer the largest variety of products beyond just food—including clothing, homeware, and financial services. We provide extensive career opportunities across the UK and Ireland, seeking passionate individuals who thrive on delivering exceptional customer service. Our philosophy, "Every Little Helps," is central to fostering a respectful and supportive work environment that encourages personal and professional growth.

Successful candidates will need to provide bank account details prior to starting employment.

Key Responsibilities

• Consistently prioritize customer satisfaction in all tasks.
• Develop rapport with customers and provide service with pride.
• Ensure continuous availability of products and services.
• Handle products carefully to maintain quality for customers.
• Maintain cleanliness and organization of both sales floor and storage areas.
• Adhere to established department protocols and processes following training.
• Comply with company policies and health and safety standards.
• Assist colleagues by occasionally supporting other departments as needed.

Candidate Requirements

• Deliver excellent, genuine customer service through smiling, greeting, and assisting customers proactively.
• Demonstrate dedication to customers, team members, and departmental goals.
• Effectively prioritize tasks to ensure customer needs are met.
• Show flexibility and resilience amid changing business demands.
• Follow oral or written instructions reliably.
• Maintain punctuality and dependability.
• Present a neat and tidy appearance at all times.

Benefits

• Competitive salary package.
• Bonus scheme eligibility.
• Access to free and confidential Virtual GP consultations and online prescriptions, extendable to families at a reduced cost.
• 24/7 Employee Assistance Programme offering emotional support and wellbeing resources under the Wellbeing First initiative.
• Discounts via Colleague Clubcard including 10% off in-store and online, exclusive 15% monthly weekends, twice yearly 20% off events, and ongoing 20% off F&F clothing with family membership benefits.
• Life assurance coverage.
• Pension plan participation (terms apply).
• Save As You Earn savings scheme (terms apply).
• Paid family leave policies.
• Bike to Work scheme.
• Long service awards recognizing loyalty.
• Commuter assistance scheme.

*Entry requirements and conditions apply to certain benefits.

About Tesco Ireland

Operating since 1997, Tesco supports over 13,000 employees across more than 190 stores nationwide and indirectly supports nearly 45,000 jobs. We partner with over 500 Irish suppliers, predominantly small and medium enterprises, backing approximately 13,000 farming families. Tesco is the largest single buyer of Irish food and drink globally, investing €1.6 billion annually and supporting a wide variety of award-winning local producers. Our culture values inclusivity and diversity, encouraging employees to be authentic and fostering an environment of respect.

Inclusivity and Support

We are committed to inclusive recruitment and welcome all candidates. We provide reasonable adjustments during the hiring process and encourage applicants needing additional support to contact our recruitment team to discuss their requirements.