Line Manager - Paul St, Cork

About the Role

Tesco Ireland is a values-driven company dedicated to enhancing the shopping experience for customers and supporting employee development. We are looking for a Line Manager based at Paul St., Cork, responsible for leading a department and its team to ensure top-quality shopping experiences.

Key Responsibilities

• Guide and mentor your team to provide outstanding service, maintain high standards, and ensure product availability.
• Achieve all department key performance indicators.
• Make daily decisions that empower your team to perform effectively.
• Oversee the training program to guarantee that all colleagues receive thorough training, validation, and up-to-date certification.
• Ensure department routines, processes, and systems are accurately completed on time.
• Organize seasonal, promotional, and trade activities to maximize sales impact and presentation.
• Manage all safe and legal procedures within your departments, promptly addressing any identified issues.
• Support colleagues in understanding objectives, reviewing progress regularly, conducting career discussions, and maintaining personalized development plans.
• Provide continuous coaching and constructive feedback to improve team skills store-wide.
• Create an environment that fosters innovation, personal growth, and a positive shopping and working culture.

Additional Duties

• Prioritise the customer in every action and interaction.
• Develop strong relationships with customers to serve them effectively.
• Ensure product quality and availability at all times.
• Maintain cleanliness and organization of the shop floor and back areas.
• Adhere to departmental routines and company policies, especially health and safety regulations.
• Support other departments as needed.

Experience and Leadership Requirements

• Proven prior management experience.
• Passionate about delivering excellent customer and colleague experiences.
• Adaptable and agile thinker capable of meeting objectives in a fast-paced environment.
• Recognized as the go-to expert within the department and able to influence senior levels.
• Preferred background in retail experience.
• Strong relationship builder who collaborates well with teams and shows enthusiasm in interactions.
• Resilient with the ability to make tough decisions aligned with personal values.
• Encourages innovation and embraces new ideas and initiatives.
• Demonstrates humility and embodies Tesco’s core values.

Employee Benefits

• Competitive starting salary from 37375 per annum.
• Bonus scheme participation.
• Access to Virtual GP service offering confidential online consultations and prescription services for employees and their families.
• 24/7 Employee Assistance Programme providing emotional support and wellbeing services.
• Discounts through Colleague Clubcard including 10% off regular purchases, special weekend discounts, and family member benefits.
• Life assurance and pension plans.
• Save As You Earn scheme, paid family leave, bike-to-work programme, long service awards, and commuter options. Terms apply.

About Tesco Ireland

Since 1997, Tesco has been a major retail presence in Ireland with over 190 stores and 13,000 employees. We actively support Irish communities and suppliers, purchase extensively from Irish farmers, and contribute to charitable initiatives addressing food insecurity. Tesco fosters an inclusive workplace valuing diversity and encourages flexible work arrangements to support different life stages.

Additional Information

Candidates must provide bank account details before the agreed start date. Tesco is devoted to an inclusive recruitment process and offers accessibility support to applicants requiring reasonable adjustments during hiring. Contact is available for arranging additional support.