Learning & Development Manager
Riyadh, Riyadh Province, Saudi Arabia · Full Time
Be the first to apply
- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Job Overview
As a Learning & Development Manager at Hilton, you will play a crucial role in enhancing the guest experience by designing and managing effective training programs for hotel staff. Your efforts will directly contribute to spreading hospitality and creating memorable stays for every guest.
Key Responsibilities
- Create, plan, and implement training initiatives aligned with Hilton’s corporate objectives and hospitality industry standards. Training topics include workplace harassment prevention, diversity, orientation for new hires, leadership development, and service excellence.
- Collaborate closely with department leaders, trainers, and team members to evaluate performance trends, develop strategic action plans, and celebrate staff achievements.
- Continuously review and improve current training programs, identifying gaps and recommending tailored enhancements for specific departments.
- Maintain accurate training records for individual employees, ensuring data integrity by utilizing designated systems and tools.
- Supervise department-focused training efforts, such as alcohol awareness, food safety compliance, skill development checklists, and education assistance programs.
- Lead and support your team by monitoring their performance, providing coaching, and fostering a motivating and productive environment.
Desired Attributes and Culture
Hilton values team members who are passionate about delivering outstanding hospitality, act with integrity, inspire through leadership, collaborate effectively, take ownership, and maintain urgency and discipline in their work.
Company Insight
Hilton is a global hospitality leader committed to building an award-winning workplace culture recognized by Great Place to Work and Fortune. The company has served over three billion guests worldwide, aiming to fill the world with warmth and light through exceptional service. Hilton offers growth opportunities for professionals at all career stages, promising an engaging and supportive work environment.
Industry
Hospitality