Lead Specialist, National Talent Development

About Commercial Bank

Established in 1975 and headquartered in Doha, Commercial Bank plays a crucial role in Qatar's economic progress by offering a broad spectrum of services including personal, business, government, international, and investment banking solutions. The bank nurtures a culture of employee empowerment, promoting growth and professional advancement opportunities.

Join a dynamic workplace fostering innovation, work-life balance, and the encouragement to achieve your fullest potential as we redefine the future of banking.

Job Summary

This role supports the execution of multiple national development initiatives aimed at expanding the Nationalisation rate within Commercial Bank’s workforce. It involves developing and delivering in-house training tailored to identified needs, ensuring that technical capabilities among national employees are effectively enhanced.

Key Responsibilities

• Assist the Head of National Development in managing and implementing national development programs through training, coaching, and mentoring efforts.
• Facilitate induction programs for new hires and leaders, design programs for work placement students, and oversee their implementation ensuring quality and effectiveness.
• Assess progress of Qatari national employees and recommend appropriate placements or training in relevant bank departments.
• Collaborate closely with line managers and leadership to advance national development and career progression plans.
• Monitor performance management processes for Qatari staff to ensure alignment with developmental objectives.
• Support the establishment of talent management frameworks and tools to effectively manage and grow the national talent pool aligned with the bank's strategic goals.
• Coordinate comprehensive, regular talent reviews, career, and succession planning in partnership with business units to facilitate accelerated development and replacement of expatriate roles.
• Organize and deliver the annual National Forum to engage stakeholders and showcase development milestones.
• Design, develop, and conduct training programs focused on national talent enhancement and leadership development.
• Formulate an internal coaching and mentoring strategy ensuring knowledge transfer and employee growth.
• Oversee training execution and induction sessions to equip staff with necessary skills and prepare them for future responsibilities.
• Monitor employee development and aid managers in the coaching process to ensure effective talent management.
• Track completion of all mandatory courses for Commercial Bank and CBIS employees following organizational policies.
• Develop and implement policies, procedures, and controls within the function to ensure compliance with risk, audit, and regulatory standards while delivering quality and cost-effective services.
• Ensure adherence to quality, health, safety, and environmental policies across the department to maintain employee safety, legal compliance, and environmental responsibility.
• Prepare timely and accurate departmental reports meeting the standards and requirements of Commercial Bank Qatar.
• Undertake other relevant duties and assignments as directed to support the department and organizational goals.

Key Competencies

• Project management expertise
• Effective customer service orientation
• Ability to drive results and performance through others
• Strong organizational insight
• Presentation and communication skills
• Change management proficiency
• Planning with great attention to detail
• Business acumen

Qualifications and Experience

• Bachelor's degree in Business Administration, Psychology, or related field.
• 6 to 10 years of relevant experience in human resources, learning, and talent management, including at least 6 years in progressively senior managerial roles.

Why Join Commercial Bank

• Recognized as the Best Performing Bank in Qatar in The Banker’s Top 1000 World Banks Rankings 2025.
• Awarded Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
• Work in an innovation-driven, digital-first environment using the latest technologies to transform banking.
• Gain opportunities for global partnerships and international exposure linking with global networks.
• Enjoy a strong focus on employee well-being and work-life balance.
• Receive competitive compensation and benefits recognizing dedication and performance.
• Be part of a culture committed to diversity, equity, and inclusion valuing diverse perspectives.