Lead Hostess

Overview

Crazy Horse Paris - The Dubai Edition seeks an experienced Lead Hostess to join our team for the venue opening in November 2026, with training starting October 2026. This role involves managing a rapid influx of approximately 200 guests per performance in a dynamic, zone-based seating environment.

Key Responsibilities

• Analyze and review reservation manifests ahead of each show.
• Oversee fast-paced guest arrivals and seat them efficiently according to zones and party sizes.
• Develop and continuously adjust seating plans in real time, considering VIP needs, no-shows, late arrivals, and walk-ins.
• Ensure premium ticket categories and zones are respected while maximizing venue capacity.
• Manage queue flow during peak times and coordinate table readiness for the dinner show.
• Lead and brief the Hostess team, assigning tasks across entrances and zones.
• Handle high-profile guest arrivals with discretion.
• Provide complete handover between daytime reservations and evening operations.
• Facilitate late seating coordination with Show Management and ensure readiness before showtime.
• Conduct training for Hostess staff on seating dynamics, reservation tools, and guest management.
• Prepare nightly reports on no-shows, seating challenges, and guest feedback.
• Support quick transitions and resets between the two shows each evening.

Operational Context

The venue offers two distinct performances: a fast-service Beverages & Bites session and a roughly three-hour Prix Fixe full dinner show demanding precise meal timing coordinated with the live performance.

Candidate Requirements

• Previous experience as Lead Hostess, Senior Hostess, Guest Relations, or Reservations specialist.
• Proven ability managing high-volume guest arrivals and dynamic seating.
• Exceptional problem-solving skills under pressure with strong spatial and operational awareness.
• Leadership qualities with confident decision-making and conflict resolution abilities.
• Proficiency in reservation systems alongside excellent English communication; multilingual skills are advantageous.
• Available to start training in October 2026.

Standards and Conduct

• Support two nightly performances, respecting their unique service and timing needs.
• Adherence to approved grooming, uniform standards, and operational protocols including food safety and responsible service.
• Communicate promptly about any delays or guest-related issues.
• Maintain discretion regarding VIPs, performers, and confidential information.
• Cooperate effectively across multiple departments including Reservations, Operations, Technical, and Show Management.

Compensation

Monthly salary of AED 12,000, supplemented by service charges and tips.