Key Holder

About the Company

Join a diverse and vibrant team dedicated to designing lingerie and swimwear for everyday use. Our mission is to empower women globally to look and feel their best. We are a proudly local organization with over 5000 employees and more than 300 stores throughout Canada. Our La Vie en Rose brand is present in 19 countries with 100 stores worldwide.

Job Overview and Responsibilities

As a Key Holder, working under store management supervision, you will play a vital role in enhancing customer experiences and managing store operations when managers are unavailable. Daily responsibilities include warmly welcoming customers, assisting them in finding the right products, answering their queries, and recommending complementary merchandise. You will provide attentive support in fitting rooms, strive to surpass personal sales targets with comprehensive training support, and oversee sales floor activities. Ensuring merchandise is well presented and the store environment is clean and organized is essential. Handling customer transactions accurately and adhering to company policies and procedures is expected. Additional duties as needed to support team objectives will be part of your role.

Candidate Profile

• Experience in sales is required.
• Passion for apparel that embraces confident and comfortable femininity, including lingerie, sleepwear, and swimwear.
• Strong listening skills to truly understand customer needs and provide excellent service.
• Proactive, reliable, and attentive in daily tasks.
• Willingness to work holidays and extended hours during peak seasons based on availability.
• Eager for a career with ongoing challenges and opportunities for growth.
• Functional bilingualism is considered a plus.

Employee Benefits and Perks

• Generous 50% discount on all merchandise.
• Flexible scheduling options.
• Potential for advancement within the organization.
• Being part of a close-knit family-owned company invested in community values.
• Performance-based bonuses and succession incentives.
• Recognition programs honoring years of service.
• Innovation initiatives that encourage sharing fresh ideas.
• Referral bonuses for recommending new talent.
• Access to Dayforce Wallet, offering on-demand pay after shifts.

For full-time employees, additional benefits include group insurance coverage, three to five paid personal days dependent on role, and a minimum 2% employer RRSP contribution.

Additional Information

This is a permanent full-time position located onsite in Edmonton, Alberta, Canada. The role is ongoing rather than newly created. We support employment equity and provide accommodations during the interview process upon request. This job summary is provided for informational purposes without legal effect.