Junior AI Support Specialist

Overview

Olive Tree Consulting Group is seeking a Junior AI Support Specialist to join their team working remotely. This entry-level position involves supporting a partner in the South African financial sector by integrating and managing AI and automation tools that streamline management activities. The role entails ensuring the accuracy and clarity of AI-generated outputs, organizing digital project records, and maintaining smooth information flows using automation technologies.

Key Responsibilities

• Review and refine AI-generated client meeting summaries for accuracy and simplicity.
• Manage and improve AI prompt setups to extract actionable items and decisions from discussions.
• Organize digital files and knowledge bases to maintain accessible project histories.
• Test automation workflows to validate correct data exchange among communication channels.
• Create user-friendly documentation and guides for clients adopting new management processes.
• Monitor AI tools’ performance and report recurring problems to the team.
• Engage in internal remote meetings for task coordination and project updates.
• Adhere strictly to data security and privacy policies when handling client information.

Candidate Profile

• Exceptional written communication with an emphasis on clarity and conciseness.
• Comfortable using digital tools and quick to adapt to new software.
• Keen attention to detail in reviewing text for accuracy and appropriate tone.
• Capable of working autonomously in a remote setting while maintaining consistent productivity.
• Analytical and patient in troubleshooting minor technical issues.
• Professional and discreet in managing sensitive financial information.
• Dependable in meeting deadlines and responding promptly to team communications.

Preferred Experience and Knowledge

• Basic exposure to AI platforms like ChatGPT or Claude.
• Relevant academic background in business, communications, English, or related disciplines.
• Previous experience involving writing or editing tasks, even at student or volunteer levels.
• Understanding of office software suites and project management tools.
• Interest in financial services or organizational management practices.
• Experience with remote or digital-first work environments.

Employment Details and Benefits

This role is a permanent full-time position, fully remote, offering competitive entry-level compensation. It presents an opportunity to contribute to a significant financial sector project while gaining practical experience in AI application within business advisory. The organization values a calm and steady work pace, providing a supportive environment without the demands of commuting or excessive meetings. Senior professionals will offer direct mentorship to support skill development.

About Olive Tree Consulting Group

Olive Tree Consulting specializes in helping leadership teams overcome persistent management challenges arising between strategic planning and daily operations. Their approach prioritizes practical changes over large transformations, focusing on enhancing decision-making, meeting effectiveness, and accountability through clear documentation and ownership. The firm believes in creating minimal essential written records to ensure continuity beyond individual memory, fostering a more streamlined management environment.