Jira Administrator
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
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Job description
Job Overview
This role involves handling comprehensive Jira administration tasks, predominantly focusing on cloud-based environments. The ideal candidate will be proficient in managing project configurations, issue types, and schema structures within Jira.
Primary Responsibilities and Skills
- Administer Jira Service Management (JSM), construct and maintain automation rules, and proficiently utilize JQL for issue tracking and querying.
- Develop and manage dashboards and reports to enhance visibility into project and service workflows.
- Apply knowledge and experience with third-party Atlassian Marketplace plugins like ScriptRunner, JMWE, and Automation for Jira for advanced functionality and customization.
- Engage with IT Service Management processes guided by ITIL principles, facilitating support in ITSM frameworks.
- Work flexibly within a continuous 24x7 support model and collaborate effectively as a team member.
Additional Information
The position requires strong familiarity with Jira cloud administration, project configuration, and plugin development to support evolving organizational needs. Adaptability to a dynamic support schedule and a team-oriented attitude are essential.
Industry
IT Services & Consulting