Interview Scheduling Specialist - Night Shift - Mumbai

About the Role

Tata Consultancy Services is inviting candidates to attend a Mega Walk-In Drive for the position of Interview Scheduling Specialist in Mumbai. This full-time role requires onsite presence and involves providing 24x7 rotational support including night shifts. Candidates will work primarily from the TCS office located at Olympus-A, Security Block, Hiranandani Estate, Ghodbunder Road, Patlipada, Thane (W), Maharashtra. The ideal applicant will possess 4 to 8 years of experience in interview scheduling, preferably with international recruitment exposure.

Key Responsibilities

• Coordinate and manage interview scheduling ensuring a smooth process for both candidates and hiring teams.
• Keep interview calendars updated accurately to maintain scheduling efficiency.
• Serve as the communication link between candidates and hiring managers.
• Partner with Talent Acquisition and Hiring Managers to obtain all necessary scheduling information.
• Resolve any conflicts or issues that may arise regarding scheduling.
• Deliver regular progress reports and updates to Talent Acquisition and hiring teams.
• Utilize strong communication skills along with proficiency in Excel for effective data management.

Qualifications and Experience

• A bachelor’s degree in Human Resources, Business Administration, or a related discipline is preferred.
• Between 4 and 8 years of experience in interview scheduling, ideally involving US recruitment or other international hiring processes.
• Familiarity with HRIS platforms such as Workday, SAP SuccessFactors, or BambooHR is advantageous.

Skills and Attributes

• Excellent interpersonal and communication capabilities.
• Strong attention to detail and organization skills.
• Ability to handle multiple priorities and work effectively in a high-paced environment.
• A customer-centric approach with a professional and positive demeanor.
• Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook.

Preferred Qualifications

• Experience in shared services or global business services environments.
• Knowledge of interview scheduling automation tools or platforms.
• Understanding of US employment regulations and compliance requirements.

Additional Information

• The shift requires overnight availability and the flexibility to work rotational shifts 24/7.
• All work will be conducted onsite at the specified office location.

Mandatory Interview Eligibility and Documentation

• Candidates must have a valid EPCN number obtained by registering on the TCS iBegin portal under the BPO area of interest.
• Required documents to bring to the walk-in interview include the TCS online application form, a hard copy of the resume, two recent passport-sized photos, and original plus photocopies of government-issued ID (such as Aadhaar Card or PAN Card).
• Applicants must have a minimum of 15 years of continuous formal education (10 + 2 + 3).