Inside Sales Specialist

About the Role

This full-time position is based at our office in New Delhi, focusing on customer engagement through outbound calls to promote educational courses and programs.

Primary Responsibilities

• Initiate outbound calls to prospective customers to explain available courses and programs.
• Identify customer needs and propose relevant course options.
• Generate leads, follow up consistently, and manage communications through multiple channels.
• Convert interested prospects into successful admissions and sales.
• Handle customer inquiries, objections, and concerns with professionalism.
• Maintain ongoing contact with potential customers to nurture relationships.
• Record all call details, follow-ups, leads, and conversions accurately.
• Meet or exceed assigned sales and conversion goals.
• Collaborate with team members to ensure smooth onboarding of customers.
• Follow up on old and new leads to finalize sales closures.

Candidate Requirements

• Minimum educational qualification: completion of 12th grade.
• Applicants must be at least 18 years old.
• No prior experience necessary; freshers with good communication skills encouraged to apply.
• Basic proficiency in English communication.
• Comfortable handling customer interactions over phone calls.
• Preferred candidates may have experience in B2C sales, telecalling, telesales, inside sales, business development, customer handling, or lead conversion.
• Strong communication and customer relationship skills.
• Capability in lead generation, management, and effective sales closing.
• Effective follow-up, negotiation, and persuasion abilities.
• Self-driven, target-oriented mindset with a positive attitude and eagerness to learn.
• Able to handle a high volume of sales calls efficiently.

Compensation and Benefits

• Competitive monthly salary ranging from INR 12,000 to 19,000.
• Performance-based incentives to reward successful sales efforts.
• Benefits including telephone allowance and internet reimbursement.
• Flexible working hours.
• Opportunities for career growth based on performance.
• Supportive training and sales assistance provided.
• Professional and growth-focused work environment.

Additional Details

• Work location: 9/3a, Country Club Drive Road, Aya Nagar Phase 1, Ghitorni, New Delhi, Delhi, India.
• Working schedule: Monday through Saturday.
• Suitable for individuals looking to develop a career in sales, business development, telecalling, inside sales, or customer handling.