Inside Sales Representative

Position Overview

The Inside Sales Representative (also known as Sales Development Representative - SDR) will be an integral part of the inside sales team, responsible for scouting and qualifying prospects to enhance the sales funnel. This role involves in-depth market research, initiating contact through diverse channels such as cold calls, emails, and social media, and engaging prospects to discern their business needs. The SDR will evaluate lead viability, nurture initial interest, and arrange meetings or product demonstrations for senior sales executives. Close collaboration with marketing and sales departments will be essential to unify messaging, monitor interactions, and ensure qualified leads transition smoothly through the pipeline, contributing significantly to increasing revenue and broadening customer outreach.

Key Responsibilities

• Identify and reach out to potential customers via cold calling, email campaigns, LinkedIn, and other platforms.
• Conduct in-depth research on target accounts to tailor communication approaches according to industry and decision-makers.
• Utilize qualification frameworks such as BANT or MEDDIC to assess lead quality.
• Arrange appointments for Inside Sales Representatives or Account Executives, ensuring seamless lead transfer.
• Maintain accurate records of outreach activities and update the CRM system regularly.
• Coordinate with marketing teams to harmonize messaging and support campaign efforts.
• Provide insights and feedback regarding the quality of leads and the effectiveness of outreach strategies.

Required Qualifications & Experience

• Demonstrated 3 to 7 years of experience in lead generation, sales development, or telemarketing roles.
• Comfortable executing outbound prospecting and initiating cold contacts.
• Possess a bachelor's or master's degree in business administration or marketing disciplines.
• Track record of leading or managing high-performing sales teams in a business-to-business (B2B) context.
• Familiarity with the IT sector, engineering services, or recruitment staffing industries.
• Proficient in using CRM platforms, notably Salesforce, alongside sales automation tools to optimize sales processes.
• Experience engaging with clients based in North America.

Additional Information

Notice Period: Candidates should be able to join within 0 to 60 days.

Interview Format: Face-to-face interviews.

Locations: Opportunities available in Bangalore, Pune, Chennai, and Noida.

Job Scope: Collaborate with Akkodis marketing and field sales teams to generate leads, convert prospects, and foster strong customer relations.