Inside Sales Representative

About the Role

The Inside Sales Representative position entails spearheading new sales opportunities to surpass annual targets for Teletrac Navman's product suite. This role primarily involves initiating outbound sales via telephonic, digital, online, and AI-supported channels to identify, evaluate, and advance potential clients.

As part of the Enterprise Sales team, the candidate must methodically execute sales processes, proficiently utilize CRM and AI-enhanced sales tools, collaborate closely with various internal departments, and uphold exemplary customer service and compliance with health, safety, environmental, and quality standards.

Key Responsibilities

• Create new sales opportunities through outbound calling, emails, digital, and online prospecting.
• Utilize AI-driven tools for lead analysis, data augmentation, prioritization, and efficient activity management.
• Promote a customer-focused sales culture prioritizing execution excellence and effective engagement.
• Maintain thorough records of sales activities, meetings, leads, opportunities, and achievements using Salesforce CRM and related platforms.
• Meet daily, monthly, and yearly sales KPIs via proactive and data-informed solution selling.
• Efficiently plan and manage time to maximize outbound calls and online outreach against activity benchmarks.
• Oversee outbound campaigns across phone and digital platforms emphasizing engagement quality and volume.
• Regularly deliver precise sales forecasts, pipeline updates, and activity reports using Salesforce and analytics tools.
• Stay informed on Teletrac Navman’s products, features, and competitor offerings through continuous research and enablement resources.
• Collaborate with Enterprise Sales, Solution Specialists, Marketing, Training, and Technical Support teams on sales efforts and region-specific activities.
• Comprehend and meet customer quality requirements across all communication channels.
• Adhere strictly to Teletrac Navman’s quality, data integrity, and digital working standards.
• Ensure personal and colleague safety by following all HSEQ policies and procedures diligently.

Required Qualifications and Skills

• At least two years' experience in outbound telesales, inside sales, or sales development roles.
• Prior experience in B2B or B2C sales involving digital or online prospecting.
• Proven track record of achieving sales targets and activity KPIs using a combination of telephone and online channels.
• Proficiency in leveraging AI-enabled and automated sales tools for lead research, sequencing, prioritization, and productivity gains.
• Experience with ROI-centric selling and discussions around operating expenses.
• Strong digital literacy and adeptness at managing time in a tech-forward workspace.
• Familiarity with Salesforce CRM and online sales engagement platforms.
• Competence in Microsoft Office, Outlook, collaborative tools, and virtual presentation applications.
• Capability to analyze data, dashboards, and AI insights to steer sales strategies.
• Excellent written and verbal communication skills suitable for multi-level engagement.
• Exceptional attention to detail and aptitude for handling intricate client situations.
• Self-driven, dependable, resilient, with a strong sense of accountability for outcomes.
• Dedicated to delivering outstanding customer service, maintaining professionalism, and upholding quality standards.

About Teletrac Navman

Teletrac Navman aims to empower critical industries with straightforward, intelligent solutions that boost operational efficiency, safety, and sustainability. As a connected mobility platform managing vehicle and equipment assets worldwide, the company simplifies complexity through cloud-based, AI-powered insights.

Operating globally with over 700,000 managed assets, Teletrac Navman is headquartered in Northbrook, Illinois, with offices worldwide.