Industrial Designer

About Coates Group

For nearly six decades, Coates Group has been a global technology leader delivering innovative and personalised customer experiences through digital hardware, proprietary content management software, and advanced signage solutions. Operating in over 50 countries with headquarters in Sydney, Australia, the company blends family-owned business values with a start-up’s innovation mindset. As a two-time Australia Good Design Award recipient, Coates has completed the largest hardware deployment in Quick Service Restaurant history.

Our culture is defined by curiosity, authenticity, diversity, and collaboration. We are creators and innovators dedicated to revolutionising how major brands engage their customers.

Role Overview

The Industrial Designer will plan and produce design solutions for new and existing products, ensuring functionality, usability, manufacturability, and alignment with brand and commercial goals. The role entails concept development, prototyping, technical documentation, and collaboration with engineering and manufacturing teams to drive product quality across its lifecycle.

Key Responsibilities

• Develop detailed design outputs that satisfy technical, aesthetic, and commercial criteria while meeting timelines.
• Transform technical briefs into practical product designs balancing usability and manufacturability.
• Prepare comprehensive technical drawings and specifications to support manufacturing processes.
• Create clear presentations of concepts and prototypes fostering stakeholder feedback and decision-making.
• Incorporate user feedback into iterative design improvements for enhanced functionality.
• Apply Design for Manufacture and Design for Excellence principles ensuring production feasibility.
• Build and test prototypes to validate usability and performance.
• Collaborate closely with cross-functional teams—including product management, engineering, marketing, and New Product Introduction—to ensure alignment and project progress.
• Communicate project updates, risks, and design considerations transparently to stakeholders.
• Contribute to continuous improvements in design practices and mentor junior team members.

Qualifications and Experience

• Bachelor's degree in Industrial Design, Product Design, Mechanical Engineering, or a related discipline.
• Minimum of three years’ experience in industrial design or product development roles.
• Proficient in product design creation, including metalwork and basic electrical knowledge.
• Experienced in delivering manufacturing-ready outputs such as CAD models, technical drawings, bills of materials, and cost assessments.
• Skilled with 2D visualisation and graphic communication tools like Adobe Suite, Figma, or Canva.
• Familiarity with Keyshot rendering software.

Benefits and Work Culture

Coates Group values its employees by offering market competitive annual bonuses and a flexible "Thrive Program" that includes virtual wellness activities, a paid Global Wellness day, and a "Give Back Day" to support community involvement. The company strongly supports diversity, equity, and inclusion, fostering a workplace where creativity and individuality are encouraged.

Additional Information

Coates operates with transparency and integrity in its recruitment process and warns applicants to be cautious of fraud schemes impersonating the company via unofficial email domains. Official communications come only from @coatesgroup.com domains or verified applicant tracking system emails.

The company may use AI tools to assist recruitment but ensures human oversight in final hiring decisions. For data processing inquiries, applicants may contact Coates directly.

Equal Opportunity

Coates Group is committed to equal employment opportunity and prohibits discrimination on any legally protected grounds.