ICT Operations Coordinator

About the Role

We are seeking an experienced ICT Operations Coordinator to join our Information and Communication Technology team in Wellington. This is a full-time, permanent position located in our central office, reporting directly to the Chief Technology Officer. You'll play a key role within the technology leadership group by organizing leadership priorities, facilitating crucial meetings and planning sessions, and ensuring follow-through on key actions.

Key Responsibilities

• Manage and enhance the operational rhythm of the ICT Leadership Team.
• Organize and facilitate various meetings, workshops, retrospectives, and planning sessions.
• Enable informed decision-making by consolidating clear and relevant data.
• Keep leadership priorities, risks, actions, and commitments visible and tracked.
• Coordinate reporting, briefings, and communications for leadership.
• Support governance bodies and ensure implemented decisions are followed.
• Identify and introduce opportunities to simplify processes and improve leadership workflows.

Required Skills and Experience

• Proven experience supporting senior leadership teams in complex organizations.
• Strong facilitation abilities that help groups achieve clear outcomes and decisions.
• Excellent written and verbal communication skills, capable of distilling complex information.
• Strong organizational aptitude and systems thinking to link priorities, risks, dependencies, and commitments.
• Ability to build trust-based relationships and influence without direct authority.
• High proficiency with Microsoft 365 and contemporary collaboration, automation, and AI tools.
• Sound judgment and confidentiality when handling sensitive information and senior stakeholders.

Experience in local government or complex public-sector environments is advantageous but not mandatory.

What We Offer

• Flexible work arrangements to suit your life and family commitments.
• Opportunities for personal growth through learning, development, and career progression including internal secondments.
• Comprehensive wellbeing support covering medical and trauma insurance via our employee assistance program, including Rongoā Māori providers, along with generous annual leave and Tangihanga leave.
• An inclusive culture where you can express your identity at work.
• Engagement through social clubs, staff networks, and a friendly workplace environment.
• Access to excellent work environments across our picturesque region.

Additional Information

This position is located onsite in Wellington. Greater Wellington is committed to diversity and inclusion and offers a supportive workplace. Applicants must be eligible to work in New Zealand as sponsorship is not available. The remuneration package ranges from $74,724 to $112,086 per year, depending on experience, with a midpoint salary of $93,405. Agency applications will not be accepted. Applications close at 5:00pm on Sunday, 4 October 2026, but shortlisting and interviews will occur as applications arrive to fill the position promptly.

We are part of a collective effort to care for and enhance our region’s environment and communities, working alongside mana whenua and local stakeholders.