Housing Officer

About the Role and Organisation

At Churches of Christ in Queensland, we champion safe and secure housing as a foundation for stronger communities. Operating from our Kenmore Head Office, the Housing Officer will play a critical role in managing community housing, supporting tenants to maintain successful tenancies, and delivering property management services within an inclusive, values-based environment.

Key Responsibilities

• Manage a portfolio of community housing properties effectively.
• Assist tenants to maintain sustainable and successful tenancies.
• Carry out property inspections and coordinate maintenance activities.
• Oversee rent accounts, tenancy agreements, and ensure compliance obligations are met.
• Handle tenancy-related issues with professionalism, empathy, and fairness.
• Maintain detailed and accurate records contributing to quality service delivery.

Qualifications and Experience

• Possession of a Certificate IV in Social Housing, Community Services, or equivalent practical experience.
• Background in tenancy management, property management, or community services sector.
• Hold a current Driver's Licence.
• Intermediate proficiency with computer applications, including Microsoft Office.
• Willingness or possession of a National Police Check and Blue Card.

Desired Knowledge and Skills

• Understanding of social and community housing programs.
• Insight into the challenges faced by people experiencing housing stress, disadvantage, disabilities, or homelessness.
• Familiarity with the Residential Tenancies and Rooming Accommodation Act 2008.
• Strong communication, negotiation, and problem-solving abilities.
• Commitment to respectful and person-centred service delivery.

Work Culture and Benefits

• Enjoy a welcoming, inclusive, and down-to-earth organisational culture.
• Full-time, permanent position based at Kenmore.
• 5 weeks of annual leave to support work-life balance.
• Access to salary packaging benefits up to $18,549, helping with everyday expenses and meals/entertainment.
• Opportunity for meaningful work that positively changes lives and for career growth within a well-established not-for-profit organisation.

Additional Information

Churches of Christ in Queensland has been providing diverse care and community services for over 140 years, embracing values such as Integrity, Compassion, Excellence, and Courage. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, committed to fostering diversity and inclusion.