Housing Attendant

About Anantara Downtown Dubai

Anantara Hotels & Resorts is a renowned global luxury hotel and resort brand rooted in Thai culture, emphasizing genuine hospitality and a spirit of freedom and harmony. Established in 2001 in Thailand, the brand has expanded worldwide to some of the most remarkable destinations. If you are passionate about warmth and heartfelt guest service, a career at Anantara offers limitless opportunities.

Job Responsibilities

• Arrange accommodation for all new employees based on entitlement as directed by the Director of People & Culture.
• Maintain accurate, updated records of staff accommodation, including room assignments, occupancy status, vacancies, employee locations, and furniture inventory per unit.
• Supervise external service providers such as cleaners, security personnel, contractors within the staff housing premises.
• Receive and resolve employee complaints or concerns regarding accommodation, including maintenance issues, and coordinate timely follow-up with appropriate departments.
• Manage colleague welfare issues related to accommodations, room conditions, and privacy considerations.
• Ensure accommodation records reflect current occupied and vacant spaces clearly.
• Immediately report any incidents occurring in staff housing to the People & Culture Department.
• Update inventory lists for each apartment, obtaining occupant signatures on these documents.
• Complete check-out and clearance procedures for employees who depart the hotel or move out of staff housing.
• Maintain cleanliness and upkeep of shared accommodation areas, such as roofs, pump rooms, and other common spaces, adhering to hotel management standards.
• Keep current records and renewal documents of all leases pertaining to staff accommodations.
• Ensure water and electricity clearances for vacated apartments and manage arrangements for newly rented apartments.
• Coordinate installation and disconnection of telephone services for staff apartments during occupancy changes.
• Monitor and manage lease agreement expirations and renewals timely.
• Work with the Security Manager to maintain and inspect fire and safety equipment within staff housing regularly.
• Arrange return of furniture, bedding, and hotel assets upon employee separation or accommodation move-out, completing proper documentation.
• Conduct monthly inspections of staff accommodations in collaboration with Security and People & Culture leadership.
• Provide warm welcomes and prepare welcome amenities for all new joiners in line with hotel standards.
• Coordinate transportation pickups for new employees and drop-offs for departing employees as required.
• Submit regular accommodation occupancy and related reports to the Director or Manager of People & Culture promptly.

Additional Information

Job Location: Anantara Downtown Dubai, Dubai, United Arab Emirates.